Cristine Colon
Staten Island,NY
Summary
Dynamic content creator and social media manager with a proven track record at Belli Baci Focacceria, enhancing brand engagement through innovative storytelling and strategic audience engagement. Expert in video editing and adept at fostering customer relations, I significantly cultivated a loyal following and improved customer satisfaction. Skilled in bilingual communication and critical thinking, I excel in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Content Creator
Belli Baci Focacceria
02.2023 - 02.2024
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Managed and responded to an average of 50 emails daily, ensured prompt and professional communication with clients and team members.
Social Media Manager
Que Rico Restaurant
01.2022 - 02.2023
- Used social media to promote events and build audience.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Party Hostess
Confections Dessert Lounge
09.2019 - 03.2020
- Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
- Completed opening and closing checklists of facility to verify security of building, staff and parking area.
- Completed party checklist to confirm each party received contracted elements of party package.
- Supervised party area and delivery of services to verify guests complied with facility safety rules.
Education
Associate of Arts - Early Childhood Care And Education
Long Island University
Brooklyn05-2004
Skills
- Video Editing
- Audience Engagement
- Digital Photography
- Content Strategy
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Money handling abilities
- Payment Processing
- Scheduling
- Fluent Bilingualism
Languages
Spanish
Limited Working
Timeline
Content Creator
Belli Baci Focacceria
02.2023 - 02.2024
Social Media Manager
Que Rico Restaurant
01.2022 - 02.2023
Party Hostess
Confections Dessert Lounge
09.2019 - 03.2020
Associate of Arts - Early Childhood Care And Education
Long Island University
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