Cristine Ortiz
Edinburg
Summary
Dynamic professional with extensive experience at Amazon, excelling in physical labor and cash management. Proven track record in customer service excellence and inventory management, ensuring order accuracy and fulfillment. Adept at upselling and maintaining a clean, organized environment, contributing to enhanced customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Scorekeeper
Adult Softball
McAllen
06.2025 - Current
- Recorded scores during adult softball games using both manual and digital systems.
- Communicated with umpires to confirm scoring decisions and address discrepancies.
- Organized score sheets and reports for team review following each game.
- Attended meetings to discuss rule updates and scorekeeping best practices.
Fc Associate
Amazon
McAllen
11.2022 - Current
- Lifted and squatted heavy packages exceeding 50 lbs, utilizing team support as needed.
- Maintained up-to-date knowledge of protocols and safety regulations.
- Sorted and organized products to enhance storage efficiency and retrieval speed.
- Scanned incoming products with radio-frequency scanners, updating inventory management system for accurate stock tracking.
Cashier /Food Preparer
El Fenix Bakery
Edinburg
08.2024 - 05.2025
- Processed customer transactions using point-of-sale systems.
- Maintained cleanliness and organization of checkout area.
- Labeled containers with dates indicating when items were stored in walk-in coolers or freezers.
- Re-stocked, organized and arranged service and food stations.
Shift Lead
Iced Cube
Edinburg
12.2021 - 09.2022
- Executed opening and closing duties, including thorough setup and breakdown procedures.
- Managed drive-thru operations to enhance customer service efficiency.
- Handled cash transactions with precision to ensure accurate financial reporting.
- Maintained attention to detail while taking orders, ensuring guest satisfaction through effective communication.
Sales Associate
Melrose
Edinburg
08.2021 - 12.2021
- Facilitated guest interactions, providing assistance and upselling items to increase sales.
- Maintained cleanliness and presentation of store to enhance guest experience.
- Welcomed guests upon arrival, ensuring a friendly and inviting atmosphere.
Subway Sandwich Artist
Subway
Edinburg
02.2021 - 05.2021
- Prepared sandwiches for customers on-site and via drive-thru service.
- Executed daily preparation of bread, cookies, soups, vegetables, meats, and teas.
- Restocked fresh vegetables and meats to ensure quality offerings.
- Maintained cleanliness of kitchen by washing dishes during low-traffic periods.
- Refilled dressings and other supplies to meet customer needs.
Cashier/Host
Smokin' Moon BBQ
Pharr
09.2019 - 12.2020
- Welcomed guests upon arrival and assisted them at the counter with orders.
- Prepared and served food directly to customers, ensuring satisfaction with each transaction.
- Processed customer transactions and communicated additional needs or requests.
- Maintained cleanliness around assigned register area during slow periods.
- Recorded tips accurately in the register computer for daily reconciliation.
- Refilled food supplies and utensils as needed to ensure availability.
- Managed customer seating, informing them of dining options and wait times.
- Created waitlists during peak hours, updating customers on their status.
Cahier/Customer Service
Veras Drive Thru
Edinburg
08.2018 - 08.2019
- Efficiently managed drive-thru operations and in-store transactions.
- Provided prompt assistance to drive-thru customers by fulfilling requests and processing payments.
- Handled sales of gas, tickets, and groceries for in-store customers.
Education
Associate Degree - Business Accounting Specialists
Southern Careers Institute
Pharr, TX06.2022
High School Diploma -
Edinburg High School
Edinburg, TX06-2020
Skills
- Physical labor and lifting
- Sales and upselling
- Cash handling
- Food safety
- Customer service
- Order fulfillment
- Inventory management
- Package handling
Timeline
Scorekeeper
Adult Softball
06.2025 - Current
Cashier /Food Preparer
El Fenix Bakery
08.2024 - 05.2025
Fc Associate
Amazon
11.2022 - Current
Shift Lead
Iced Cube
12.2021 - 09.2022
Sales Associate
Melrose
08.2021 - 12.2021
Subway Sandwich Artist
Subway
02.2021 - 05.2021
Cashier/Host
Smokin' Moon BBQ
09.2019 - 12.2020
Cahier/Customer Service
Veras Drive Thru
08.2018 - 08.2019
Associate Degree - Business Accounting Specialists
Southern Careers Institute
High School Diploma -
Edinburg High School