Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristino Montano

Miami,FL

Summary

Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Overview

25
25
years of professional experience

Work History

Uber Partner

Uber Technologies Inc.
Miami, FL
07.2016 - Current
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Monitored traffic conditions in order to plan the most efficient route for each passenger.
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Provided customer service by answering questions, providing recommendations, and responding to feedback.
  • Maintained cleanliness of interior and exterior of vehicle.
  • Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
  • Assisted passengers with loading luggage into the trunk of the car when needed.
  • Communicated regularly with Uber support staff regarding any issues that arose during trips.
  • Adhered to local driving laws while transporting passengers safely from point A to point B.
  • Managed customer complaints professionally and courteously.
  • Followed company policies and procedures related to driver conduct on the road.
  • Filed accident reports as necessary if an incident occurred during a trip.
  • Updated profile information regularly including availability status and vehicle details.
  • Maintained valid driver's license at all times according to state regulations.

Manager

Kandolo Lantino Food Truck
Miami, FL
09.2020 - 01.2022
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.

House Painter

J&G Unlimited Enterprises
Miami, FL
02.2018 - 01.2020
  • Prepared surfaces for painting by filling cracks, holes and other imperfections with caulk or putty.
  • Mixed paint according to manufacturer's specifications and applied coats of paint using brushes, rollers, and spray guns.
  • Removed fixtures such as door knobs, light switch covers, window sashes and hardware prior to painting.
  • Protected floors and furniture from paint spills using drop cloths.
  • Applied sealants to protect painted surfaces from weathering elements.
  • Cleaned walls and woodwork with detergents or steam cleaners to remove dirt and grease.
  • Calculated the amounts of materials required to complete each job accurately.
  • Cut trim pieces using saws, miter boxes or electric trim cutters as necessary.
  • Assisted in mixing colors to match a desired shade when necessary.

Line Cook

Dennys Restaurant
San Juan, Puerto Rico
06.1999 - 09.2007
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.

Waitress Trainee

Dennys Restaurant
San Juan, Puerto Rico
06.1999 - 09.2007
  • Greeted customers and provided menus.
  • Learned to properly handle cash transactions and process credit card payments.
  • Checked that all orders were accurate before delivering to customers.
  • Provided excellent customer service during meal times.
  • Informed customers of daily specials and menu changes.
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Verified that all dishes served met quality expectations.
  • Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
  • Conducted table-side service when necessary such as carving meats or serving desserts.
  • Maintained a professional attitude while working in a fast-paced environment.
  • Performed opening and closing side duties including cleaning tables, chairs and floors.
  • Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.

Assistant Manager

Dennys Restaurant
San Juan, Puerto Rico
06.1999 - 09.2007
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

High School Diploma -

Colegio Quisqueyano
Dominican Republic
06-1981

Skills

  • Vehicle Maintenance
  • Punctuality
  • Communication
  • Customer Engagement
  • Safe Driving
  • Wheelchair assistance
  • Defensive Driving
  • Customer Service
  • Dependable and Trustworthy
  • Special Needs Passengers
  • Valid Driver's License
  • GPS Navigation
  • Minor Vehicle Repairs
  • Clean Driving Record
  • Customer Relationships
  • Google Maps
  • Teamwork and Collaboration
  • Valid Vehicle Insurance and Registration
  • Vehicle cleaning

Timeline

Manager

Kandolo Lantino Food Truck
09.2020 - 01.2022

House Painter

J&G Unlimited Enterprises
02.2018 - 01.2020

Uber Partner

Uber Technologies Inc.
07.2016 - Current

Line Cook

Dennys Restaurant
06.1999 - 09.2007

Waitress Trainee

Dennys Restaurant
06.1999 - 09.2007

Assistant Manager

Dennys Restaurant
06.1999 - 09.2007

High School Diploma -

Colegio Quisqueyano

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Cristino Montano