I started working for the City of El Paso in 1999 as a bus driver and promoted to supervisor in 2006. Im presently employed by the same company and serve in the same field.
The communications dispatcher supervisor has various job duties: answer radios, telephones, complete job evaluations, answer customer service reports, manage dispatcher and transit operator employees, monitor schedule adherence, work with emergency departments such as police and fire department. There are certain computer programs that are utilized: word, transit master, motorola radio, and outlook.
Office, traffic and customer skills