CRISTOBAL JIMENEZ
Pharr
Summary
Reliable assistant manager with experience guiding and overseeing team of staff while ringing up customers. Trained, coached and supervised employees by enforcing policies and practices. Quickly responded to customer requests or complaints. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Digital
Walmart
Macomb, IL
09.2025 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
Blender
Epic Bottling
Coppell, TX
11.2024 - 09.2025
- Operated blending equipment to achieve consistent product quality.
- Monitored blending processes to ensure adherence to safety and operational standards.
- Trained new staff on equipment use and safety protocols, enhancing team efficiency.
- Collaborated with quality control teams to identify and resolve blending inconsistencies.
- Maintained daily clean up of lab, product service room and equipment.
Labor
Pulice
Pharr, TX
02.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Customer Service Representative
Sherwin-Williams
Weslaco, TX
12.2022 - 02.2024
- Provided exceptional customer support by addressing inquiries and resolving issues efficiently.
- Assisted customers in selecting products, ensuring alignment with their project needs.
- Processed transactions accurately using point-of-sale systems for seamless checkouts.
- Collaborated with team members to maintain organized store displays and inventory levels.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier Assistant Manager
CIRCLE K
12.2012 - 12.2022
- Process and receive payments and issue receipts to customers as they leave with their purchases
- Handling additional items necessary, such as coupons, while providing an excellent customer service experience
- Assist the Store Manager with oversight of the store operations
- Help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising
- Help to maintain our high standards and provide fast and friendly service to our customers
- Built positive relationships with customers to increase repeat business
- Offer hands-on assistance to customers, assessing needs and maintaining current knowledge of customer preferences
- Oversee employee performance, correct problems and increase efficiency to maintain productivity targets
- Coach employees and train on methods for handling various aspects of sales, complicated issues and difficult customers
- Monitor areas for security issues and safety hazards
- Keep orderly and accurate accounting records by monitoring sales documentation
- Establish and optimize schedules to keep coverage and service standards
Education
Criminal Justice
South Texas College
Mcallen, TX08.2014
High School Diploma - undefined
VALLEY VIEW HIGH SCHOOL
2014
Skills
- Supplier Monitoring
- Financial Transactions
- Special Assignments
- Customer Service
- Handling Complaints and Inquiries
- Cash Handling and Reconciliation
- Store Opening and Closing
- Attention to Detail
- Administrative Management
- POS Inventory System Operation
- Inventory Accuracy
- Shipment Monitoring
- Order Management
- Merchandising
Languages
Spanish
Native or Bilingual
Timeline
Digital
Walmart
09.2025 - Current
Blender
Epic Bottling
11.2024 - 09.2025
Labor
Pulice
02.2024 - 11.2024
Customer Service Representative
Sherwin-Williams
12.2022 - 02.2024
Cashier Assistant Manager
CIRCLE K
12.2012 - 12.2022
High School Diploma - undefined
VALLEY VIEW HIGH SCHOOL
Criminal Justice
South Texas College