Cristobal Alfonso Bustos

Provided in-person, phone, and email support to retirees and soon-to-retire clients.

Collaborated with pension advisors to secure annuity contracts for new retirees.

Explained complex insurance products in a clear and empathetic manner.

Assisted students with questions regarding scholarships, student loans, and transportation cards.

Delivered face-to-face service in a high-demand educational environment.

Supported internal communication and administrative processes.

Managed a client portfolio and provided support via email and phone.

Resolved customer issues and scheduled technical and commercial visits.

Promoted client loyalty and helped identify new sales opportunities.

Developed a marketing plan aimed at clients under 30.

Promoted savings, investment, and protection products.

Conducted market research and supported campaign design.

Supported the marketing department.

Assisted in foreign collections and processing export invoices.

Interacted with national and international clients via email and phone calls.