Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristopher Ayala

Homestead,Florida

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate Cashier

711 Gas Station
Homestead, Florida
11.2023 - 12.2024
  • Greeted customers and provided excellent customer service.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained records related to sales for store management.
  • Recommended, selected and located merchandise based on customer desires.
  • Provided information about products and services to customers.
  • Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
  • Resolved customer complaints or referred them to management for resolution.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.

Retail Sales Associate

TJ Maxx, TJX Companies
Homestead, Florida
11.2022 - 03.2023
  • Cross-sold products to boost overall sales purchases.
  • Promoted special offers and discounts to encourage additional purchases.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers upon entering the store and provided assistance.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Helped customers by answering questions and locating merchandise.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Described merchandise and explained use, operation and care.
  • Assisted customers with finding the right product for their needs.

Education

High School Diploma -

MLMPI
Homestead, FL
12-2022

Skills

  • Purchase Recommendations
  • Loss Prevention
  • Loyalty Program Promotion
  • Customer Support
  • Quality Assurance
  • Customer Engagement
  • Cash Handling Accuracy
  • Promotions Understanding
  • Point of Sale Systems
  • Merchandise Restocking
  • Quick Learner

Languages

English
Professional
Spanish
Professional

Timeline

Retail Sales Associate Cashier

711 Gas Station
11.2023 - 12.2024

Retail Sales Associate

TJ Maxx, TJX Companies
11.2022 - 03.2023

High School Diploma -

MLMPI
Cristopher Ayala