Cristopher Claudio
Atwater,CA
Summary
Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excellent relationship-building and critical thinking skills with determined and decisive nature. Great leadership skills with proven success providing focused management to teams of 10+. Strong sense of urgency and attention to detail. Excels in creative problem solving on complex operational issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Manager
ITS Logistics
Whitestown, IN
08.2020 - Current
- Established operations for companies expansion to Indiana, managing layout and set up for 350,000-square-foot facility
- As sole contact between companies Sparks, NV headquarters and new warehouse in Whitestown, Indiana, responsibilities include keeping stakeholders informed of all projects and progress
- Evaluation of supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Keeping documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Conducting research to address shipping errors and packaging mistakes
- Managing inbound/outbound cross-docking operations for 60 dock doors
Swing Shift Manager
ITS Logistics
Sparks, NV
07.2018 - 08.2020
- Responsible for all daily Operations to include: Inbound Freight, Outbound Shipments, Inventory Control and Customer liaison.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying needed renovations and repairs.
- Onboarded and trained 30+ warehouse and temp staff members.
- Improved efficiency of second-shifts shipping and receiving processes, boosting productivity and accuracy by 20%.
Value Added Service Coordinator, Lead
ITS Logistics
Sparks, NV
07.2017 - 07.2018
- Directed and supervised team of 5 in addition to all temp labor
- Solely managed reserve logistics for warehouse, maintaining all entries for returns log
- Handled special projects at customers request
- Kept customer informed on product returns, over/short and product damages
- Oversaw personnel on all out of scope services such as rework, repack/ relabel and reships
- Oversaw and approved all individual time card entries for temp employees
- Managed communication/problem resolution with outside payroll provider
- Ensured all temps have necessary equipment to handle assignment
- Provided guidance to all on site personnel provided through temp agencies ensuring all temps were aware of warehouse policies and break/lunch schedule
- Maintained constant communication with temp agencies, keeping current lists of specific assignments and quantity of required temp associates on daily cadence
- Created productions line at customers request
- Supervised all cycle counts ensuring accuracy between physical and systematic inventory quantities
- Kept client aware of progress on all ongoing projects and inbound/outbound transactions
- Responsible for inventory control on inbounds, adhering to first in first out warehouse procedures
Skills
- Staff management
- Hiring, Onboarding and Training
- Warehouse Management Software
- Container Unload/Put-away Planning
- Inventory Oversight
- Equipment Inspection
- Shipping Activity Oversight
- Warehouse Safety Programs
- Verbal and Written Communication
- Schedule Management
- Ecommerce Fulfillment
- Time Management
- Third-Party Logistics
- Reverse Logistics
Certification
Certified Fork Lift Trainer Certified Fork Lift Sit Down/Stand up, Reach, Order Picker, Electric Pallet Jack, Clamp Operator Trained in RF Scanner
Timeline
Warehouse Manager
ITS Logistics
08.2020 - Current
Swing Shift Manager
ITS Logistics
07.2018 - 08.2020
Value Added Service Coordinator, Lead
ITS Logistics
07.2017 - 07.2018