Cristta Hartinger
Elma
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Enthusiastic and reliable professional- takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
Work History
Cleaning Assistant
Stetson University College Of Law
10.2021 - 10.2023
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Visually inspected area for overlooked aspects.
- Cleaned out the dorms when students moved in and out
Server
Light House Seafood
06.2021 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Hospitality Manager
Friendly Confines
07.2014 - 09.2021
- Scheduled work hours for employees to achieve adequate manpower coverage.
- Increased customer service ratings significantly through personable service.
- Filed incident reports and handled inappropriate behavior to document problems and disturbances.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Greeted guests upon arrival and offered assistance.
- Inventory on all liquor
Office Administrative Assistant
Central Florida Diesel Works
01.2018 - 01.2020
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Developed new filing and organizational practices that improved efficiency
Inventory Specialist
The Christian Sharing Center
04.2015 - 08.2018
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Completed stock inventories to identify and address issues negatively impacting controls.
Cleaner
Simpson Cleaning
07.2011 - 08.2014
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
Criminal Justice
Midland University
Fremont, NE2013
Skills
- Hard worker
- Active Listening
- Outstanding Communication- somewhat bilingual with Spanish
- Customer Service
- Computer Skills
- Interpersonal
- Leadership
- Management
- Problem Solving
- Time management
Accomplishments
Team USA
-First in the County, Third in the world (2013) for Folk Style Wrestling
Timeline
Cleaning Assistant
Stetson University College Of Law
10.2021 - 10.2023
Server
Light House Seafood
06.2021 - 10.2023
Office Administrative Assistant
Central Florida Diesel Works
01.2018 - 01.2020
Inventory Specialist
The Christian Sharing Center
04.2015 - 08.2018
Hospitality Manager
Friendly Confines
07.2014 - 09.2021
Cleaner
Simpson Cleaning
07.2011 - 08.2014
Criminal Justice
Midland University
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