Cristy Borquez
Buckeye,AZ
Summary
Workforce Development Specialist with a proven track record at Napa County Health & Human Services, adept in labor market research and team facilitation. Successfully enhanced employee skills through tailored training programs, fostering collaboration and achieving a significant increase in employment rates. Committed to continuous improvement and effective communication.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Workforce Development Specialist
Napa County Health & Human Services
11.2015 - 09.2023
- Assisted in developing workforce training programs to enhance employee skills.
- Supported recruitment efforts by screening and interviewing candidates.
- Coordinated workshops and seminars to promote professional development initiatives.
- Conducted research on labor market trends to inform program adjustments.
- Maintained accurate records of participant progress and program outcomes.
- Collaborated with community organizations to identify training needs and resources.
- Provided administrative support for program logistics and scheduling activities.
- Interviewed employers to determine needs and brought employers and job seekers together.
- Oversaw case management activities for enrolled clients, ensuring progress towards self-sufficiency goals were tracked and documented consistently.
- Provided special assistance to military veterans, aided in translating current skillset from military to civilian and offered complete career development and placement support.
- Developed marketing materials that highlighted the benefits of the organization''s services, increasing community awareness and participation in programs.
- Collaborated with employers to identify skills gaps and design customized training solutions, resulting in a higher employment rate.
- Advised local businesses on hiring strategies based on labor market information, promoting a more efficient recruitment process.
- Established strong relationships with community partners, fostering collaboration and support for workforce development initiatives.
- Coordinated professional development opportunities for staff members to enhance their knowledge of industry best practices and trends.
- Produced training materials such as manuals, guides and online learning modules to reiterate information shared in training sessions.
- Facilitated communication between stakeholders to ensure alignment on workforce goals.
- Administered information and education to community and employers about available programs.
- Partnered with educational institutions to create pipelines into high-demand occupations for graduates, increasing their long-term employment prospects.
- Conducted labor market research to identify emerging industries and trends impacting local workforce needs.
- Trained, developed and coordinated contractors and subcontractors to build cohesive, talented team for projects.
- Facilitated connections between job seekers and employers by organizing successful job fairs and networking events.
- Developed and implemented training plans, reducing onboarding times.
- Managed grant proposals and budgets, ensuring resources were allocated effectively for optimal program outcomes.
- Provided coaching and mentoring to employees.
- Notified employers and community organizations of workforce development programs and services.
- Developed and delivered workshops on resume writing, interview techniques, and job search strategies to improve employability skills among participants.
Supv Employment Services Wkr/Resource Special Supv
Napa County Health & Human Services
07.1999 - 10.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
Arizona College
Glendale, AZNapa Valley College
Napa, CASkills
- Adaptive learning
- Multicultural sensitivity
- Training facilitation
- Workforce analytics
- Organizational development
- Labor market research
- Team facilitation
- Staffing operations
- Outreach
- Teamwork and collaboration
- Critical thinking
- Leadership development
- Coaching and development
- Project management
- Staff development
- Employee performance reviews
Timeline
Workforce Development Specialist
Napa County Health & Human Services
11.2015 - 09.2023
Supv Employment Services Wkr/Resource Special Supv
Napa County Health & Human Services
07.1999 - 10.2015
Arizona College
Napa Valley College
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