Cristy Jack
Napa
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist/Laboratory Technician
Adventist Health
Saint Helena
12.2025 - Current
- Collected blood samples using proper techniques and safety protocols.
- Collaborated with healthcare staff to streamline phlebotomy processes.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Verified patient information prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Phlebotomy Skills Instructor
Cal Regional/HarperRand
Fairfield
09.2025 - Current
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Kept classroom neat and orderly to reduce safety impediments.
- Modified teaching methods based on individual learning styles and abilities of clients.
CUSTOM PROJECT SPECIALIST/CUSTOMER CARE COORDINATOR
Boisset Collection
Sonoma
10.2023 - 04.2025
- Communicate to customers via, phone, email, and text, in regards, to any concerns they have about an order.
- Handle and resolve customer complaints and issues in a professional and effective manner.
- Create Excel spreadsheets and uploading large corporate wine orders to both Ship Compliment and Wine Direct.
WINE EDUCATOR
Caymus Vineyards
Rutherford
03.2022 - 10.2023
- Promoted patient education by explaining the purpose and process of phlebotomy to students, teaching them how to complete successful draws.
- Evaluated participant progress through assessments, providing tailored feedback for improvement.
- Provided constructive feedback on student work, helping learners understand their strengths and areas for improvement while setting goals for future progress.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Promoted patient education by explaining the purpose and process of phlebotomy services, addressing any concerns or misconceptions with clarity and patience.
- Demonstrated strong teamwork skills in collaborating with other healthcare professionals to ensure the best possible patient outcomes.
- Uphold strict confidentiality standards regarding sensitive patient information, adhering to HIPAA guidelines at all times.
Education
Phlebotomy -
CAL Regional
Fairfield, CA04.2025
Fire Fighter 1 - Fire Science
CAL FIRE Academy
CA03.2018
Associate of Science - Science
Solano Community College
CA05.2013
Skills
- Group teaching
- Venipuncture expertise
- Specimen handling
- Patient care in a hospital setting
- Proficient in conversational Spanish
- Laboratory procedures understanding
- Student engagement
- Blood collection techniques
Certification
- CPT I
- CPR
- FEMA IS-100
- FEMA IS-346
- FEMA IS-700
- FEMA IS-800
- Fire Fighter 1
- First Responder Operations-Decon
References
References available upon request
Timeline
Phlebotomist/Laboratory Technician
Adventist Health
12.2025 - Current
Phlebotomy Skills Instructor
Cal Regional/HarperRand
09.2025 - Current
CUSTOM PROJECT SPECIALIST/CUSTOMER CARE COORDINATOR
Boisset Collection
10.2023 - 04.2025
WINE EDUCATOR
Caymus Vineyards
03.2022 - 10.2023
Phlebotomy -
CAL Regional
Fire Fighter 1 - Fire Science
CAL FIRE Academy
Associate of Science - Science
Solano Community College