Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cristy Moore

Cristy Moore

Logan,Alabama

Summary

Punctual and honest employee with solid background in industrial and cashier store environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Expert retail sales professional offering 20 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Expert retail sales professional offering 20 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Customer-focused professional with successful 2-year career in Industry sector. Dynamic successful applying satisfaction in busy business environment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill. Proactive and meticulous Job Title with over Number years of experience in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience
2
2

Factory work

Work History

Cashier Manager

Valley Grove Grocery
03.2022 - Current
  • Hire cashiers and manage 2 stores clean and stock and run register and make schedules
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Improved employee retention through robust training programs and ongoing performance evaluations.
  • Optimized store sales by effectively cross-selling relevant products during checkout procedures.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Implemented loss prevention measures to mitigate theft incidents at the register area.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
  • Promoted a safe working environment with thorough adherence to company policies and safety protocols.
  • Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
  • Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
  • Developed cashier schedules to maintain adequate staffing levels during peak hours, maximizing efficiency of operations.
  • Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
  • Coordinated promotional price changes, ensuring accurate pricing information at the register level.
  • Led regular team meetings to discuss operational updates, address concerns, and recognize outstanding performance among staff members.
  • Boosted employee morale through recognition programs celebrating individual achievements and milestones reached within the team.
  • Assisted in recruiting new talent by participating in interviews, onboarding processes, and providing mentorship as needed.
  • Collected valuable feedback from customers regarding their shopping experience, identifying areas for improvement and implementing necessary changes to enhance overall satisfaction.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored areas for security issues and safety hazards.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Designed weekly sales promotions to attract new and repeat customers and increase sales.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed detailed plans based on broad guidance and direction.

Cashier Manager

Guthreys Crossroads Store And Grill
03.2022 - Current
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Streamlined checkout process for enhanced customer experience by implementing effective workflow strategies.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Improved employee retention through robust training programs and ongoing performance evaluations.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Implemented loss prevention measures to mitigate theft incidents at the register area.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
  • Promoted a safe working environment with thorough adherence to company policies and safety protocols.
  • Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
  • Collaborated closely with other department managers to ensure seamless operations across all store areas.
  • Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
  • Developed cashier schedules to maintain adequate staffing levels during peak hours, maximizing efficiency of operations.
  • Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
  • Coordinated promotional price changes, ensuring accurate pricing information at the register level.
  • Led regular team meetings to discuss operational updates, address concerns, and recognize outstanding performance among staff members.
  • Maintained up-to-date knowledge of industry trends and best practices in order to implement optimal strategies for improved store performance.
  • Assisted in recruiting new talent by participating in interviews, onboarding processes, and providing mentorship as needed.
  • Collected valuable feedback from customers regarding their shopping experience, identifying areas for improvement and implementing necessary changes to enhance overall satisfaction.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored areas for security issues and safety hazards.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Designed weekly sales promotions to attract new and repeat customers and increase sales.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Machine Operator Assembler

Topre
06.2017 - 06.2019
  • Improved production efficiency by implementing preventive maintenance measures on machines and equipment.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
  • Increased overall productivity by optimizing assembly processes and implementing time-saving techniques.
  • Assisted in the development of new products, contributing technical expertise and hands-on assembly experience.
  • Collaborated with cross-functional teams to troubleshoot production issues, resulting in improved product quality.
  • Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
  • Completed complex assembly tasks with precision, ensuring high-quality products met customer specifications.
  • Mentored new employees on proper machine operation procedures, boosting team performance and reducing errors.
  • Streamlined workflow by organizing supplies and tools efficiently, enabling faster completion of tasks.
  • Provided input for process improvements, leading to more efficient production methods and reduced costs.
  • Ensured timely completion of orders by monitoring progress and adjusting schedules as necessary.
  • Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
  • Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
  • Operated machinery effectively to maintain optimal production rates while minimizing waste materials.
  • Contributed to cost reduction initiatives by identifying opportunities for material savings during the assembly process.
  • Maintained comprehensive documentation on machine operations and maintenance activities, ensuring compliance with industry standards.
  • Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Participated in ongoing training programs related to machinery operation and safety protocols, staying up-to-date on best practices within the industry.
  • Offered creative solutions for process improvements that led to increased efficiency and reduced production costs.
  • Complied with company and OSHA safety rules and regulations.
  • Operated machining equipment safely with team of operators.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained equipment performance by lubricating and cleaning components.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Operated multiple machines simultaneously to meet production requirements.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Kept detailed production records and identified hold-ups.
  • Replenished materials and supplies as needed to maintain production.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
  • Checked machines for proper output and functionality, fixing minor mechanical issues.
  • Followed company protocols and procedures to minimize production waste and avoid unnecessary costs.
  • Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.
  • Complied with safety standards to prevent machinery accidents and personnel injuries.
  • Trained and instructed coworkers in proper assembly techniques.
  • Maintained counts and lifts, shifts, and stocks materials and parts.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Built containers and packed parts in accordance with detailed packing specifications.
  • Collaborated with machine operators and engineers to troubleshoot assembly-related issues and meet deadlines.
  • Set up and tested monitors and calculators and recorded test data per engineering and quality specifications.
  • Inspected completed engine parts and components for quality control purposes.
  • Assembled and installed mechanical components on engines, vehicles and other machines according to blueprints and other specifications.
  • Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
  • Tested electrical wiring, pumps and other components in engines for proper functionality.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings, or blueprints.
  • Made and revised set ups on test strands previously calibrated by other staff.
  • Repainted and precisely touched-up components and assemblies.

Private Housekeeper

Self Employed Services
06.2019 - 01.2021
  • Enhanced client satisfaction by maintaining a clean and organized living environment.
  • Managed household tasks efficiently, ensuring timely completion and high-quality results.
  • Maintained a safe and hygienic home by implementing thorough cleaning routines.
  • Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
  • Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
  • Collaborated effectively with other staff members to ensure seamless management of households activities.
  • Implemented customized cleaning schedules tailored to individual client preferences and needs.
  • Anticipated clients'' needs proactively, resolving issues before they escalated into larger problems.
  • Contributed to a harmonious family atmosphere by maintaining open communication channels with clients regarding expectations and priorities.
  • Managed household inventories, ensuring adequate supplies were always available when needed.
  • Coordinated maintenance services as needed, liaising with vendors to schedule appointments promptly and efficiently.
  • Provided additional support during special events or occasions, ensuring smooth execution of all planned activities and details.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Assisted elderly clients with personal care tasks such as bathing, grooming, dressing, feeding which improved their comfort levels significantly.
  • Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
  • Efficiently managed pet care responsibilities including walking dogs regularly to maintain their health and wellbeing.
  • Completed errands and shopping tasks in a timely manner, resulting in optimal time management for busy households.
  • Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
  • Operated steam cleaner to refresh and disinfect fibers of carpet.
  • Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
  • Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Operated electronic backpack vacuums and floor sweepers.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided emotional support and companionship to clients.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Participated in team meetings and staff training sessions.
  • Preserved patient safety by following safety protocols.
  • Helped clients to maintain independence and quality of life.
  • Facilitated transportation to and from appointments.
  • Coordinated appointments with medical professionals.
  • Developed and implemented activities to improve clients' quality of life.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Provided assistance with medication management.
  • Monitored and reported any changes in clients' physical and mental health.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Assisted clients with physical therapy exercises.

Education

None -

Cullman High School
Cullman, AL

Skills

  • Operations Leadership
  • Time Management
  • Schedule Maintenance
  • Issue Resolution
  • Till Counting
  • Staff Training
  • Documentation and Reporting
  • Attention to Detail
  • POS System Troubleshooting
  • Retail Operations
  • Store Opening and Closing
  • Policy Enforcement
  • Vendor Coordination
  • Workflow Optimization
  • Employee Performance Evaluation
  • Equipment Maintenance
  • Customer Complaint Resolution
  • Time Tracking
  • Order Management
  • POS System Operation
  • Loss Prevention Strategies
  • Consultative Sales
  • Customer Service
  • Cost Control
  • Workplace Safety
  • Bank Deposit Preparation
  • Team Leadership
  • Employee Training
  • POS Systems
  • Employee Scheduling
  • Employee Management
  • Quality Assurance
  • Cash Register Operation
  • Safety Procedures
  • Merchandise Display
  • Recruiting and Hiring
  • Punctual and Reliable
  • Operational Efficiency
  • Cash Handling Expertise
  • Shift Scheduling
  • Cash Handling and Management
  • POS System Proficiency
  • Store Promotions
  • Mentoring and Coaching
  • Assignment Delegation
  • Team Training and Development
  • Payment Processing
  • Cross-Training Staff
  • Goal Setting
  • Fraud Detection
  • Customer Service Excellence
  • Process Improvement
  • Multitasking Abilities
  • Conflict Resolution
  • Promotion Implementation
  • Resource Allocation
  • Sales Monitoring
  • Task Prioritization
  • Problem Solving
  • Delegation Skills
  • Staff Supervision
  • Budgeting and Forecasting
  • Regulatory Compliance
  • Organizational Skills
  • Financial Reporting
  • Upselling Techniques
  • Adaptability
  • Interpersonal Skills
  • Stress Management
  • Relationship Building
  • Decision Making
  • Customer Complaint Handling
  • Sales Target Achievement
  • Product Knowledge
  • Professionalism
  • Record Keeping
  • Cashier Coaching
  • Inventory Management
  • Brand Management
  • Emergency Response
  • Business Development
  • Revenue Forecasting
  • Human Resources Management
  • Employee Development
  • Business Administration
  • Schedule Management
  • Fiscal Management
  • Staff Management
  • Project Planning
  • Budget Management
  • Performance Tracking and Evaluation
  • Lead Generation
  • Negotiation and Conflict Resolution
  • Needs Assessment
  • Team Development
  • Task Delegation
  • Employee Coaching and Mentoring
  • Performance Evaluation
  • Business Planning

Timeline

Cashier Manager

Valley Grove Grocery
03.2022 - Current

Cashier Manager

Guthreys Crossroads Store And Grill
03.2022 - Current

Private Housekeeper

Self Employed Services
06.2019 - 01.2021

Machine Operator Assembler

Topre
06.2017 - 06.2019

None -

Cullman High School

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Cristy Moore