A dependable, hardworking, dedicated worker who is highly energetic, flexible, outgoing and detailed oriented.
Handles multiple responsibilities simultaneously while providing exceptional customer service.
Demonstrated ability to effectively multi-task, take initiative, is organized and goal-oriented.
A team player who is a quick learner, able to effectively prioritize responsibilities and deliver positive results.
Hazmat control.
Overview
4
4
years of professional experience
Work History
Ammunitions
Delaware Army National Guard, USPFO
08.2022 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Outside Lawn and Garden Department Supervisor
Lowes
03.2021 - 01.2022
Direct and supervise employees engaged in sales, inventory-taking, and perform specific services.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Reduced waste and pursued revenue elopement strategies to keep department aligned with sales and profit targets.
Trained new employees on overall company and department-specific policies and procedures.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Mail Carrier
United States Post Office
06.2020 - 09.2021
Maintain professional and effective public relations with customers and others, requiring general familiarity with postal laws, regulations, products and geography of area.
Handle undeliverable mail in accordance with established procedures and to provide customers change of address cards and/or other postal forms as needed.
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Education
Cyber Operations - Cybersecurity
University of Maryland Global Campus
Adelphi, MD
Certified Nursing Assistant ( CNA ) License -
Delaware Technical Community College, Staton Campus
01.2022
High School Diploma -
Sarah Pyle Academy
Wilmington, DE
06.2020
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Dependable and Responsible
Militaryandeducation
Delaware Army National Guard, Wilmington, DE, MOS 92A, Automated Logistical Specialist, 12/27/19, Certification, U.S. ARMY for MOS 92A. Perform maintenance management and warehouse functions in order to maintain equipment records. Oversee incoming supplied and equipment, simplify and standardize maintenance data, and raise the quality and accuracy of performance, costs, and parts data through improved maintenance management.
Sarah Pyle Academy, Wilmington, DE, High School Diploma, 06/01/20