Cristy Severson

Lead Medical Assistant

Auburn Medical Group

12.2022 - 07.2025

Directed patients to exam rooms, verified patient via 2 identifiers, communicated clearly and effectively with patient (including family members / caretakers) to obtain Chief Complaint and relevant information and history, reviewed allergies and substance use, updated medication list, verified pharmacy, obtained VS and measurements, ensured documentation was up to date and accurately presented for examination by provider
Assisted provider's with clinical procedures, following safe and sterile practices, while anticipating providers' needs - including joint injections, biopsies, punch biopsies, incision & drainages, cryotherapy, pap exams, rectal exams, hemorrhoidectomies, wound care, dressing change, splinting & casting, ear lovage, and suture & staple removal
Performed urinalysis and culture, oropharyngeal and nasopharyngeal swabs, capillary blood collection, and other diagnostic testing by obtaining and processing specimens for diagnostic evaluation
Confidently and accurately executed spirometry, audiometry, nebulizer treatment, EKG's, orthostatic BP, glucose and Hgb A1c testing, and Snellen testing based on provider's orders relative to patient's presentation in the office
Prepared and administered medications and vaccinations via IM, ID, SQ, and oral routes to infant, pediatric, adult, and geriatric patients
Protected patient privacy and abided by HIPAA and OSHA compliance, while upholding safety guidelines
Reviewed résumés of applicants pursuing employment, and engaged in the interview process while seeking out the most qualified candidates that aligned with the Mission Statement of the practice. Oriented and trained new staff on office policies and procedures, while signing off on Skills and Proficiencies
Collaborated with providers, and other medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment while concentrating on customized, evidence-based care
Triaged phone calls from patients with emergent medical needs, while obtaining signs / symptoms, medical history, and medications. Presented patient information to provider for direction for proper and efficient medical care, either via Emergency Room, urgent care, or office appointment with next available provider
Provided patient learning opportunities and education on use of BP monitors, glucose readers, and SQ injections - therefore increasing patient cooperation and compliancy
Answered telephone calls to offer office information, answer patient questions, and direct calls to appropriate staff / department
Called patients and accurately reported lab, imaging, and pathology results as relayed by provider. Answered patient questions while abiding by my scope of practice, and sought provider input for questions or advice beyond my capacity
Scheduled patients for routing and urgent same-day evaluation, based on provider availability while meeting patient scheduling capabilities

Summary

Overview

Work History

Lead Medical Assistant

Education

Allied Health Nursing Program in Registered Nursing

Certified Clinical Medical Assistant - Medical Assisting

Skills

Certification

Timeline

Lead Medical Assistant

Allied Health Nursing Program in Registered Nursing

Certified Clinical Medical Assistant - Medical Assisting