Hi, I’m
Cristy Smolinski
Summary
Experienced Director skilled in leading imaging services and ensuring compliance with healthcare standards. Proven ability in strategic planning, budget management, and team leadership to enhance patient satisfaction and drive operational success. Adept at adapting to market changes and implementing innovative solutions.
Overview
25
years of professional experience
Work History
HUNT REGIONAL MEDICAL CENTERGreenville, TX
Director of Imaging Services
09.2022 - Current
Job overview
- Managed a multi-million-dollar annual operating budget, strategically allocating resources to support facility upgrades, new equipment purchases, and staff training, resulting in operational cost reduction, increased revenue, improved workflow, and improved patient satisfaction.
- Implemented AI technology to enhance patient comfort and increase revenue.
- Successfully secured Radiologists contracts for 15 independent providers, negotiated and secured coverage for organization.
- Brought in $22 million in revenue to organization.
- Led strategic and operational management of imaging services across multiple facilities.
- Managed diverse teams to ensure high standards of care and professional growth.
- Oversaw budget allocations for facility improvements and staff training.
- Collaborated with leadership teams to implement advanced imaging technologies.
- Guided the department through successful accreditation cycles, including Joint Commission surveys, ensuring constant regulatory readiness and adherence to all quality standards.
- Secured capital budget for the replacement and upgrade of key imaging equipment, modernizing technology and improving diagnostic capabilities for the region. (New DR R/F Radiology Room)
- Project management for 8 New Urgent Care builds included General Radiology Services.
- Involved with Implementation of Self check in Scheduling Software for Outpatient service lines reducing registration wait-times by 80%.
MCLAREN NORTHERN MICHIGANPetoskey, Michigan
Director of Imaging Services
01.2012 - 10.2021
Job overview
- Serve as the driving force behind rapid revenue growth, optimized workflows, and compliant practices as the Imaging Director for a 202-bed regional hospital.
- Supervise multiple medical facilities serving 22 counties across Northern Michigan with a strict focus on enhancing patient services and advancing all units including hospital, trauma, ER, and outpatient units.
- Inform key business decisions by generating forecasts, exceeding the FY20 goal by 5%.
- Reduce operational costs by 20% decrease due to competitive contract negotiation and revised PAR levels, and staffing optimization.
- Cohesively collaborate with external partners, board members, and senior executives on improvements.
- Demonstrate a solid working knowledge in program development, team leadership, and safety protocols.
- Exhibit expertise in the STUDAR methodology (AIDET).
- LEAN training, Yellow Belt.
- KPI implementation and quality improvement projects.
- Radiation Safety Committee Chair and expertise in rules and regulations.
CHEBOYGAN MEMORIAL HOSPITALCheboygan, Michigan
Vice President of Operations
01.2011 - 12.2012
Job overview
- Streamlined internal practices for a 25-bed hospital with top-tier emergency services.
- Spearheaded the turnaround of a previously underperforming facility through effective leadership, budgeting, cost-saving, and re-design of overall operations.
- Offered a full range of support for 12 providers and strengthened teams through new regulatory practices and additional training, as needed.
- Lowered overhead expenses by staffing based on operational need.
- Oversaw strategic planning, regularly evaluated processes, and integrated high-quality enhancements.
- Facilitated open lines of communication with executives and created a positive work environment.
- Formalized patient-focused changes to hospital services strived to consistently enhance patient satisfaction.
CHEBOYGAN MEMORIAL HOSPITALCheboygan, Michigan
Director of Imaging Services
01.2001 - 12.2011
Job overview
- Established competitive goals and objectives for the hospital and headed all upgrade initiatives including new construction and installation of new medical devices (valued at up to $1M).
- Effectively distributed a $3.2M operating budget while integrating lean practices and cost reduction strategies.
- Brought in $11M in revenue.
- Thrived under the pressure of a fast-paced environment and displayed strong multi-tasking and project management skills.
- Revitalized scheduling and calendar management, leading to a 15% reduction in patient no-shows.
- Notably increased provider referrals by 25% due to restructured communication and process improvements.
Education
University of Phoenix
MASTER'S DEGREE from Healthcare Administration
09.2020
University Overview
- Dean’s List
- GPA: 3.9
Ferris State University
ASSOCIATE’S DEGREE from Applied Science/Radiography
University Overview
- Dean’s List
- GPA: 3.7
Siena Heights University
BACHELOR'S DEGREE from Applied Science
University Overview
- Dean’s List
- GPA: 3.5
Skills
- AI proficiency
- Cerner Software
- Multi-site Imaging operations
- Regulatory compliance (TJC, MQSA, HIPAA)
- Strategic planning and execution
- Microsoft Office
- Excel expertise
- PowerPoint presentations
- GE/AGFA PACS systems
- Kronos/ADP timekeeping
- Negotiation techniques
- Budgeting and fiscal management
- Interdepartmental collaboration
- Customer service excellence
- Radiation safety (ALARA)
- Forecasting and variance analysis
- Workforce development strategies
- Contract management skills
- Executive partnerships
Affiliations
- ARRT – American Registry of Radiologic Technologists
- ASRT- American Society of Radiologic Technologists
- AHRA- Associate for medical imaging management
- Regional 7 Controller / Evaluator
- FEMA Certifications
Credentials
- MHA
- ARRT,RT(R)(M)
Languages
English
Full Professional
Timeline
Director of Imaging Services
HUNT REGIONAL MEDICAL CENTER
09.2022 - Current
Director of Imaging Services
MCLAREN NORTHERN MICHIGAN
01.2012 - 10.2021
Vice President of Operations
CHEBOYGAN MEMORIAL HOSPITAL
01.2011 - 12.2012
Director of Imaging Services
CHEBOYGAN MEMORIAL HOSPITAL
01.2001 - 12.2011
University of Phoenix
MASTER'S DEGREE from Healthcare Administration
Ferris State University
ASSOCIATE’S DEGREE from Applied Science/Radiography
Siena Heights University
BACHELOR'S DEGREE from Applied Science