Cristy Smolinski MHA, RTRM
Caddo Mills ,TX
Summary
Dynamic Director with a track record of delivering visionary leadership and ensuring compliance with industry regulations. Skilled in strategic planning and program design that drive profitability and enhance customer satisfaction. Proficient in budgeting, human resources, and team management, with a focus on optimizing workflows and operational processes. Experienced in managing daily operations and adapting to market changes to achieve organizational goals.
Overview
25
25
years of professional experience
Work History
Director of Imaging Services
HUNT REGIONAL MEDICAL CENTER
Greenville, TX
09.2022 - Current
- Directed all strategic and operational aspects of a comprehensive imaging network, including a 188 bed Level 3 Neonatal ICU medical center, two Emergency Medical Centers, eight Urgent Care facilities, and specialized mobile and oncology services.
- Managed a large, diverse team of Radiologists, technologists, and support staff across all locations, fostering professional growth and ensuring consistent standards of care.
- Oversaw the successful execution of imaging-based strategic initiatives, resulting in improved patient throughput, reduced exam times, and expanded service lines.
- Collaborated with hospital leadership, department managers, and radiologists to develop and implement new protocols and technologies, such as upgrading Picture Archiving and Communication Systems (PACS).
- Guided the department through successful accreditation cycles, including Joint Commission surveys, ensuring constant regulatory readiness and adherence to all quality standards.
- Managed a multi-million dollar annual operating budget, strategically allocating resources to support facility upgrades, new equipment purchases, and staff training, resulting in operational cost reduction, increased revenue, improved workflow, and improved patient satisfaction.
- Implemented MRI AI technology at two Outpatient Imaging centers decreasing scan time significantly, increased patient comfort, and increased revenue by 30% per month.
- Secured capital budget for the replacement and upgrade of key imaging equipment, modernizing technology and improving diagnostic capabilities for the region. (New DR R/F Radiology Room)
- 8 New Urgent Care builds included General Radiology Services.
- Involved with Implementation of Self check in Scheduling Software for Outpatient service lines.
Director of Imaging Services
MCLAREN NORTHERN MICHIGAN
Petoskey, USA
01.2012 - 10.2021
- Serve as the driving force behind rapid revenue growth, optimized workflows, and compliant practices as the Imaging Director for a 202-bed regional hospital.
- Supervise multiple medical facilities serving 22 counties across Northern Michigan with a strict focus on enhancing patient services and advancing all units including hospital, trauma, ER, and outpatient units.
- Inform key business decisions by generating forecasts, exceeding the FY20 goal by 5%.
- Reduce operational costs with a 20% decrease due to competitive contract negotiation and revised PAR levels, and staffing optimization.
- Cohesively collaborate with external partners, board members, and senior executives on improvements.
- Demonstrate a solid working knowledge in program development, team leadership, and safety protocols.
- Exhibit expertise in the STUDAR methodology (AIDET).
- LEAN training, Yellow Belt.
- KPI implementation and quality improvement projects.
- Radiation Safety Committee Chair and expertise in rules and regulations.
Vice President of Operations
CHEBOYGAN MEMORIAL HOSPITAL
Cheboygan, USA
01.2011 - 12.2012
- Streamlined internal practices for a 25-bed hospital with top-tier emergency services.
- Spearheaded the turnaround of a previously underperforming facility through effective leadership, budgeting, cost-saving, and re-design of overall operations.
- Offered a full range of support for 12 providers and strengthened teams through new regulatory practices and additional training, as needed.
- Lowered overhead expenses by staffing based on operational need.
- Oversaw strategic planning, regularly evaluated processes, and integrated high-quality enhancements.
- Facilitated open lines of communication with executives and cultivated a positive work environment.
- Formalized patient-focused changes to hospital services; strived to consistently enhance patient satisfaction.
Director of Imaging Services
CHEBOYGAN MEMORIAL HOSPITAL
Cheboygan, USA
01.2001 - 12.2011
- Established competitive goals and objectives for the hospital and headed all upgrade initiatives including new construction and installation of new medical devices (valued at up to $1M).
- Effectively distributed a $3.2M operating budget while integrating lean practices and cost reduction strategies.
- Brought in $11M in revenue.
- Thrived under the pressure of a fast-paced environment and displayed strong multi-tasking and project management skills.
- Revitalized scheduling and calendar management, leading to a 15% reduction in patient no-shows.
- Notably increased provider referrals by 25% due to restructured communication and process improvements.
Education
MASTER’S DEGREE - Healthcare Administration
University of Phoenix
Phoenix, AZ09-2020
ASSOCIATES DEGREE - Applied Science/Radiography
Ferris State University
BACHELOR’S DEGREE - Applied Science
Siena Heights University
Skills
- Microsoft Office Suite
- AI proficiency
- Excel expertise
- PowerPoint presentations
- Cerner software
- GE/AGFA PACS systems
- Kronos/ADP timekeeping
- Negotiation techniques
- Multi-site imaging operations
- Budgeting and fiscal management
- Interdepartmental collaboration
- Strategic planning and execution
- Customer service excellence
- Regulatory compliance (TJC, MQSA, HIPAA)
- Radiation safety (ALARA)
- Forecasting and variance analysis
- Workforce development strategies
- Contract management skills
- Executive partnerships
Affiliations
- ARRT – American Registry of Radiologic Technologists
- ASRT- American Society of Radiologic Technologists
- AHRA- Associate for medical imaging management
- Regional 7 Controller / Evaluator
- FEMA Certifications
Personal Information
Title: Director of Imaging/Operations
References
References available upon request.
Timeline
Director of Imaging Services
HUNT REGIONAL MEDICAL CENTER
09.2022 - Current
Director of Imaging Services
MCLAREN NORTHERN MICHIGAN
01.2012 - 10.2021
Vice President of Operations
CHEBOYGAN MEMORIAL HOSPITAL
01.2011 - 12.2012
Director of Imaging Services
CHEBOYGAN MEMORIAL HOSPITAL
01.2001 - 12.2011
MASTER’S DEGREE - Healthcare Administration
University of Phoenix
ASSOCIATES DEGREE - Applied Science/Radiography
Ferris State University
BACHELOR’S DEGREE - Applied Science
Siena Heights University
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