Cristya Rodriguez
Camden,NJ
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations. Im familiar with the Records Support Tech position. I've proven to be capable to efficiently manage office task and support daily operations. Demonstrating ability in data entry and document management , ensuring smooth workflow and accuracy.
Overview
19
19
years of professional experience
Work History
Clerk 2
Camden County Police Dept.
01.2013 - Current
- Administrative task, data entry, customer service
- I can follow oral and written instructions
- Minimum 10 years of general office administration experience
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Supported staff on special assignments.
- Compiled and analyzed data to produce reports.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Establishing guidelines for creating, storing, and managing records across the organization, including retention periods and disposal procedures.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Teachers Aide
Rutgers Early Learning Research Academy
01.2012 - 01.2013
- Providing a safe environment, monitoring child development, and communicating with the parents
- Mentored and tutored individual students needing additional help.
- Copied, organized and distributed classroom assignments or other paperwork.
- Handled class records for attendance, assignment grades and course participation scores.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Taught courses under guidance of senior instructors.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Bank Teller
TD Bank
01.2010 - 01.2012
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Provided customer records, account statements and copies of checks.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
Vault teller
Dunbar Armored Bank
01.2009 - 01.2010
- Cash handling
Front Desk, Housekeeping
Days Inn
01.2006 - 01.2008
- Provided personalized service to guests, offering local recommendations and assistance with arrangements as needed.
- Conducted regular inspections of rooms before guest arrival, ensuring quality standards were consistently met.
- Handled cash transactions accurately, maintaining accountability for funds within the front desk till.
- Adhered strictly to company policies regarding data protection when accessing sensitive information on reservations system software platforms.
- Efficiently coordinated with transportation providers for guests, ensuring timely arrivals and departures to/from the hotel.
- Contributed to team efforts in maintaining high standards of cleanliness throughout all common areas of the hotel.
- Balanced multiple priorities during peak check-in/check-out periods while maintaining exceptional guest service levels.
- Managed inventory of linens and toiletries, ensuring adequate supplies were always available for guest use.
Education
Highschool Diploma - Communication
Alfredo M Aguayo
Ponce, PR05.2002
Skills
- File maintenance
- Document management
- Database entry
- Operations support
- Schedule and calendar management
- Administrative support
- Customer satisfaction
- Administrative tasks
- Relationship building
- Scanning and copying
- Multitasking Abilities
- Time management abilities
Additionalinformation
Currently working full-time in the Police Department, looking for a second part-time job., I have a lot of extra time and am sure I can handle both jobs.
Languages
Spanish
Native or Bilingual
Timeline
Clerk 2
Camden County Police Dept.
01.2013 - Current
Teachers Aide
Rutgers Early Learning Research Academy
01.2012 - 01.2013
Bank Teller
TD Bank
01.2010 - 01.2012
Vault teller
Dunbar Armored Bank
01.2009 - 01.2010
Front Desk, Housekeeping
Days Inn
01.2006 - 01.2008
Highschool Diploma - Communication
Alfredo M Aguayo
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