Cristyl Germana
Oneonta,AL
Summary
Results-driven Benefits Manager with over 20 years of experience in benefits administration, employee relations, and office management. Skilled in designing, implementing, and managing a wide range of employee benefit programs including health, life, disability, and retirement plans. Demonstrated expertise in ACA compliance, COBRA administration, and vendor management. Proven track record of cost reduction, process streamlining, and enhancing organizational efficiency. Exceptional communicator with strong organizational skills. Adept at building consensus and implementing new initiatives to support business growth and maximize employee satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Benefits Manager
Vested HR Solutions
01.2021 - Current
- Built and manage the master benefits program for the PEO
- Lead the administration and management of comprehensive benefits programs for PEO clients, including health, dental, vision, life insurance, FSA, HSA, and more
- Oversee ACA compliance, ERISA reporting, M-1 filing, and COBRA administration
- Reconcile vendor bills, handle benefits claims, and address employee inquiries related to benefits
- Collaborate with the sales team to create tailored benefits proposals for prospects and work with brokers to secure competitive quotes
- Conduct client and employee meetings to review benefits materials and ensure effective onboarding
- Build out all plans and enrollment inside Prism
- Manage the 834-file feed with carriers and ensure accuracy in benefit enrollments using the Prism system
Senior Account Manager
Benezon
01.2018 - 01.2021
- Managed benefit applications for clients, focusing on Telemedicine accounts and eligibility file reconciliations
- Led a team of benefits professionals, overseeing training, scheduling, and payroll
- Conducted New Implementation calls to onboard clients and ensure smooth integration of benefits and Telemedicine programs
- Provided customer support and resolved benefit-related issues in a timely and efficient manner
Benefits Supervisor
Xcel HR
01.2012 - 01.2018
- Administered all benefits programs for PEO clients, including open enrollment sessions, ACA compliance, and COBRA administration
- Reconciled vendor bills and assisted clients and employees with benefit-related inquiries
- Conducted benefit analysis and ensured the smooth operation of benefit offerings
- Managed and tracked COBRA payments, invoicing, and compliance
Education
Bachelor of Arts - Psychology
Auburn University
Skills
- Employee benefits administration
- Open enrollment coordination
- Benefit auditing
- Employee assistance programs
- Benefit policy interpretation
- Benefit development
- Employee communication
- Prism expertise
- Multitasking
- Professionalism
Certification
- Life, Health, and Accident Insurance License (Alabama), 2026
- Certified Case Manager for Individuals with Intellectual Disabilities
- Qualified Intellectual Disabilities Professional (QIDP)
- Certified CPR and First Aid, American Red Cross, 2012
- Certified CPI Instructor, Crisis Prevention Institute, 2004
References
Available upon request.
Timeline
Benefits Manager
Vested HR Solutions
01.2021 - Current
Senior Account Manager
Benezon
01.2018 - 01.2021
Benefits Supervisor
Xcel HR
01.2012 - 01.2018
- Life, Health, and Accident Insurance License (Alabama), 2026
- Certified Case Manager for Individuals with Intellectual Disabilities
- Qualified Intellectual Disabilities Professional (QIDP)
- Certified CPR and First Aid, American Red Cross, 2012
- Certified CPI Instructor, Crisis Prevention Institute, 2004
Bachelor of Arts - Psychology
Auburn University
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