Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
JOB REFERENCES
Timeline
Generic

Cristy Lorena Lopez Marmol

Malden,Massachusetts

Overview

4
4
years of professional experience
1
1
Certification

Work History

Secretarial Assistant

J8A Painting and plaster
Quincy, MA
06.2024 - 06.2025
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Responded to customer issues to provide immediate resolution and improve retention.

Business Owner

SIRIUSPA Colombia
Medellin/Antioquia, Colombia
08.2021 - 02.2025
  • Established strong relationships with vendors to ensure quality products at competitive prices.
  • Participated in trade shows, conventions, and other events related to industry promotion.
  • Conducted market research to identify new opportunities for growth.
  • Resolved conflicts between employees or customers in a timely manner.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Managed inventory levels to meet customer demand while minimizing costs.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.

Waitress and Bartender

Winners Sports Grill
Everett, MA
01.2024 - 12.2024
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Processed payments accurately using cash registers or POS systems.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Provided accurate change for cash transactions using a cash register system.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in setting up the bar for service shift.

Education

Cosmetologa And Cosmiatrist

Bioaesthetic Corporation
Medellin-Colombia
04-2020

Skills

  • Customer service
  • Point of sale
  • Team collaboration
  • Conflict resolution
  • Communication skills
  • Sales techniques
  • Logistical support
  • Reservation management
  • Table setting arrangements
  • Point of sale systems
  • Reliability and punctuality
  • Regulatory compliance
  • Point of sale (POS) system operations
  • Upselling techniques
  • Menu presentation
  • Menu recommendations

Affiliations

  • I stand out for being an honest,integral,loyal and responsible person who fulfills his duties and works as a team, to provide better service and quality in the company where i work.

Accomplishments

  • I received recognition for costumer service.

Certification

  • Social Security
  • Bartender License
  • ServSafe Alcohol License
  • Identification Card ID

Languages

Spanish
Native/ Bilingual
English
Limited

JOB REFERENCES

  • John Valencia Manager winners sport and gril # 3057657842
  • Salvatore Rossetti Manager Painting and Plaster # 7815264265

Timeline

Secretarial Assistant

J8A Painting and plaster
06.2024 - 06.2025

Waitress and Bartender

Winners Sports Grill
01.2024 - 12.2024

Business Owner

SIRIUSPA Colombia
08.2021 - 02.2025

Cosmetologa And Cosmiatrist

Bioaesthetic Corporation

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Cristy Lorena Lopez Marmol