Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Cristyn German

Hazleton,PA

Summary

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Resourceful professional in financial services, known for high productivity and efficient task completion. Specialized in risk assessment, regulatory compliance, and customer service. Excel using communication, problem-solving, and adaptability skills to achieve goals and meet client needs.

Overview

6
6
years of professional experience

Work History

Loan Consultant

Lendmark Financial Services
Hazleton, PA
08.2022 - Current
  • Work 40 hours plus a week.
  • The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions.
  • This position focuses on building a customer base through sales, loan extension, and merchant referrals.
  • Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
  • Greet, assist, and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
  • Process payments, distributions, and make recommendations regarding loan approvals.
  • Approve loans up to established lending limits and complete loan closings.
  • Handle account activities related to collection accounts, including phone calls and face-to-face communications with customers.
  • Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances, and closing of the branch.
  • Actively market all branch products and services to individuals.
  • Perform all other duties as assigned by management.

Teller

PNC BANK
Hazleton, PA
03.2021 - 08.2022
  • Work 38 hours plus a week.
  • Identified suspected fraud based on behavioral and transaction markers.
  • Maintained strict compliance with banking standards, regulations, and laws.
  • Influenced customers to learn about beneficial products and services to meet or exceed daily goals.
  • Helped customers achieve financial goals with active referrals to on-site specialists.
  • Prepared official checks, money orders, and certified checks.

Recruiter

Superior Recruting agency
Hazleton, PA
05.2019 - 09.2020
  • Work 40 hours plus a week.
  • Verified candidates, conducting background checks, and connecting with references.
  • Met staffing objectives using excellent recruitment strategies and detailed evaluations of job candidates.
  • Evaluated applicants, reviewed resumes, and conducted interviews with a consistent set of assessment criteria.
  • Recommended policies and practices aimed at improving attractiveness to job applicants.
  • Developed and optimized strategies to improve recruiting.
  • Determined application requirements with detailed analysis of job descriptions and qualifications.

Education

Associate's degree - Business management

Luzerne community College
Hazleton, PA
05.2019

High school diploma or GED -

HAZLETON AREA HIGH SCHOOL
Hazleton, PA
06-2014

Skills

  • Credit assessment
  • Collections proficiency
  • Risk evaluation
  • Terms negotiation
  • Financial analysis aptitude
  • Customer service-focused
  • Underwriting support
  • Cash handling expert
  • Balance sheet expertise
  • Reliable
  • Relationship building and management
  • Debt management
  • Professional telephone demeanor
  • Microsoft Office proficiency

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Loan Consultant

Lendmark Financial Services
08.2022 - Current

Teller

PNC BANK
03.2021 - 08.2022

Recruiter

Superior Recruting agency
05.2019 - 09.2020

Associate's degree - Business management

Luzerne community College

High school diploma or GED -

HAZLETON AREA HIGH SCHOOL

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Cristyn German