Crisyra Boykins
Buena Park,CA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. A highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Beauty Consultant/Team Member
Target
Buena Park, CA
11.2024 - Current
- Provided exceptional customer service, resolving inquiries and complaints to promptly ensure customer satisfaction.
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods.
- Collaborated with cross-functional teams, such as marketing and operations, to implement promotional campaigns effectively.
- Ensure cleanliness of the area to enhance overall guest satisfaction.
- Tracked and replenished inventory to support seamless daily operations and guest satisfaction.
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
Receptionist
Laserfiche
07.2021 - 08.2022
- Greeted and welcomed visitors, providing a positive first impression of the company.
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments.
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management.
- Maintained and organized desk area, including managing visitor sign-in process and distributing badges.
- Responding to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources.
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence.
Warehouse Worker—Package Handler
United Parcel Service (UPS)
07.2019 - 08.2022
- Picked and packed orders with high attention to detail, ensuring accuracy product selection and packaging.
- Received incoming shipments, inspected contents for damaged defects, and verified quantities against purchase orders.
- Collaborated with team members to optimize workflow efficiency and meet daily production goals.
- Safely stored hazardous materials according to OSHA regulations and company guidelines.
- Assembled product components using hand tools or machinery as required by job instructions.
- Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment.
- Demonstrated strong problem-solving skills by resolving inventory discrepancies; Recommended to be supervisor.
Sales Associate
Journey’s
Costa Mesa, CA
09.2019 - 09.2020
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
- Utilized CRM software to track customer preferences, purchase history, and follow up on potential leads.
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques.
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed.
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items.
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale.
Auditor
RGIS
06.2018 - 08.2019
- A traveling inventory specialist that exceeds in accuracy and hand-eye coordination to ensure the customers satisfaction.
- Identified areas of improvement in clients along with financial processes provided actionable recommendations.
- Performed inventory counts to verify physical existence and valuation of assets for clients.
- Collaborated with external auditors during annual audits and provided necessary documentation.
- Developed strong relationships with clients, fostering trust and open communication throughout the audit process.
Education
High School Diploma -
Savanna High School
Anaheim06.2019
Skills
- Microsoft Office applications
- Effective communication
- Product knowledge expertise
- Customer consulting
- Data entry
- Customer service
- Attention to detail
- Multitasking
- Phone etiquette
- Front desk operations
- Time management
- Organizational skills
Leadership Experience
- Associated Student Body– ASB, Represents the Interests and Goals of the Entire Student Body
- Recommended to be Supervisor for UPS
- Yearbook and Photography Club Committee
Timeline
Beauty Consultant/Team Member
Target
11.2024 - Current
Receptionist
Laserfiche
07.2021 - 08.2022
Sales Associate
Journey’s
09.2019 - 09.2020
Warehouse Worker—Package Handler
United Parcel Service (UPS)
07.2019 - 08.2022
Auditor
RGIS
06.2018 - 08.2019
High School Diploma -
Savanna High School
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