Critzabel A. Letona
Los Angeles
Summary
Personable Medical Assistant bringing 12 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
Pomona
03.2008 - Current
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Medical Assistant
Duarte Management LLC
Monterey Park, CA
06.2023 - 07.2023
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Med Tech
Leisure Vale Retirement
Glendale
09.2022 - 04.2023
- Prepared Medication
- Administer Medication to residents
- Ordered medications
- Document new medication
- Call DR office to request different medication
Care Giver
Silverado Senior Living
Azusa
10.2021 - 08.2022
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
Medical Assistant
DR Hurtado
Pomona
07.2007 - 09.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
Education
Medical Assistant Certification -
Everest College - Anaheim
Anaheim, CA09-2009
High School Diploma -
Garey High School
Pomona, CA06-2005
Skills
- Patient Scheduling
- Patient Flow Management
- Procedure Assistance
- Data Entry
- Indirect Patient Care
- HIPAA Compliance
- Phlebotomy
- Payment Collection
- Medical Terminology
- Medical Billing
- Medical Records Management
- Needs assessments
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Duarte Management LLC
06.2023 - 07.2023
Med Tech
Leisure Vale Retirement
09.2022 - 04.2023
Care Giver
Silverado Senior Living
10.2021 - 08.2022
Caregiver
IHSS In Home Support Services
03.2008 - Current
Medical Assistant
DR Hurtado
07.2007 - 09.2021
Medical Assistant Certification -
Everest College - Anaheim
High School Diploma -
Garey High School
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