Summary
Overview
Work History
Education
Skills
Timeline
Generic
NADJILLAH VELASCO

NADJILLAH VELASCO

Los Angeles,CA

Summary

Detail-focused Transaction Coordinator with experience in managing end-to-end real estate transactions. Skilled in coordinating and monitoring all stages of the transaction process, ensuring efficient communication between parties involved, maintaining documentation and compliance standards. Demonstrated ability to streamline processes, improve workflow efficiency, and foster client relationships through proactive problem-solving approach.

Overview

19
19
years of professional experience

Work History

Transaction Coordinator

Huntsman|Meade + Partners Compass Realty Corporation
New Haven, Connecticut, U.S.A.
06.2020 - Current
  • Responsible for the processing of all real estate contracts from contract execution to the closing of escrow.
  • Assured that all post-closing disbursements, filing, and procedures take place.
  • Communicates with customers, clients, other agents, and service providers throughout the closing process.
  • Responsible for keeping the entire team updated on the progress of all contracts and advises team members when they need to become involved in negotiations or problem resolution.
  • Maintains all vendor and service provider files.
  • Responsible for effective communication with clients to ensure that fiduciary service is delivered from contract to close.
  • Assisting with the acquisition of properties and administrative duties.
  • Correspond with the Broker of the company on decisions based on the purchase of properties.
  • Correspond with Agent and Title Company before selling and buying transactions.
  • Created financial dashboards to provide insights into key performance indicators

Transaction Coordinator

The Commission, LLC – eXp Realty, LLC
Atlanta, Georgia, U.S.A.
01.2020 - 12.2022
  • Manage, review and gather documents in a timely manner.
  • Make sure that all signatures and initials required are present on the contract and addenda.
  • Ensure that all the needed addenda are included with the contract.
  • Send copies of the contract to the other agent, buyer, seller and lender.
  • Make sure that everyone involved is provided with the necessary paperwork.
  • Coordinate with Offers Coordinator, Buyer/Seller Agent, Escrow Officer, Asset Manager and Lender.
  • List properties for sale in the Multiple Listing Services websites.
  • Need to be able to monitor the timeline for all properties.
  • Request and follow up on documents to be submitted and completed.
  • Social media posting.

Transaction Coordinator

Manter Realty Group – Keller Williams Realty
New Haven, Connecticut, U.S.A.
09.2015 - 04.2020
  • Supervise all administrative duties for home buyer and seller transactions from contract to close.
  • Aid real estate agents, clientele, and other stakeholders with paperwork and ensure the completion of all escrow documents, such as appraisals, titles, and mortgage loans.
  • Ensure inspections are scheduled and assist with negotiating and completing any necessary repairs.
  • Make sure the buyer’s offer and counteroffers get approved by the seller to ensure a smooth real estate sales process.
  • Check each document to verify it has all the correct signatures and dates so the transaction process goes smoothly.
  • Arrange for and attend events regarding the closing process, including moving schedules.
  • Enter client information into the client database system and submit appropriate documentation to the office broker for file compliance and keep track of transaction activity.

General Virtual Assistant

Bruce Henderson-Myoutdesk.com
Houston, Texas, U.S.A.
11.2014 - 05.2015
  • Manage, review and gather documents in a timely manner.
  • Coordinate with Offers Coordinator, Buyer’s Agent, Escrow Officer and Lender.
  • List properties for sale in the Multiple Listing Services websites.
  • Need to be able to monitor the timeline for all properties..
  • Request and follow up on documents to be submitted and completed.
  • Create flyers, banners, hand-outs, post cards, and other marketing tools.
  • Social media posting.

Technical Support Representative

Century Link-Teletech Philippines
Bacolod City, Philippines
05.2011 - 01.2012
  • Provide client support and technical issue resolution via E-mail, phone and other electronic medium.
  • Configuration of client’s equipment to connect to the Internet via modem/DSL router.
  • Configure software to connect to Internet application servers.
  • Provide training to clients in the use of system and applications as related to internet.
  • Obtain general understanding of OS and application operations related to accompany offered services.
  • Identify and correct or advise, on operational issues in client’s computer systems.
  • Perform creation of new accounts using company provide software tools.

Customer Service Representative

Sears Direct-Transcom Worldwide Philippines
Bacolod City, Philippines
11.2009 - 03.2011
  • Present and sell company products and services to current and potential clients.
  • Prepare action plans and schedules to identify specific targets and to protect thenumber of contacts to be made.
  • Follow up on new leads and referrals resulting from field activity.
  • Develop and maintain sales materials and current product knowledge.
  • Establish and maintain current client and potential client relationships.
  • Prepare paperwork to activate and maintain contract services.
  • Manage account services through quality checks and other follow up.
  • Identify and resolve client concerns.
  • Prepares a variety of status reports, including activity, closings, follow-up, andadherence to goals.
  • Communicate new product and service opportunities, special developments,information, or feedback gathered through field activity to appropriate company staff.
  • Coordinate company staff to accomplish the work required to close sales.
  • Develop and implement special activities to reduce stock.

Technical Support Representative

Time Warner Cable-Convergys Philippines
Bacolod City, Philippines
07.2008 - 05.2009
  • Provide client support and technical issue resolution via E-mail, phone and other electronic medium.
  • Configuration of client’s equipment to connect to the Internet via modem/DSL router.
  • Configure software to connect to Internet application servers.
  • Provide training to clients in the use of system and applications as related to internet.
  • Obtain general understanding of OS and application operations related to accompany offered services.
  • Identify and correct or advise, on operational issues in client’s computer systems.
  • Perform creation of new accounts using company provide software tools.

Technical Support Representative

AT & T Internet Service – Accenture-Teleperformance Philippines
Bacolod City, Philippines
10.2007 - 05.2008
  • Provide client support and technical issue resolution via E-mail, phone and other electronic medium.
  • Configuration of client’s equipment to connect to the Internet via modem/DSL router.
  • Configure software to connect to Internet application servers.
  • Provide training to clients in the use of system and applications as related to internet.
  • Obtain general understanding of OS and application operations related to accompany offered services.
  • Identify and correct or advise, on operational issues in client’s computer systems.
  • Perform creation of new accounts using company provide software tools.

Administrative Assistant

Shumua Al Amal Rehabilitation and Education Center
Dammam, Kingdon of Saudi Arabia
10.2006 - 10.2007
  • Maintaining office coordination and link between the department/person and the rest of the office.
  • Arranging meetings and other gatherings.
  • Creating and maintaining office documents such as; invoices, reports, data sheets have to be created and maintained by an administrative assistant.
  • Accompanying the employer to conferences and meetings both outside and inside thefirm premises.
  • Overall office keeping.
  • Maintain the inflow and outflow of goods (food, papers, pens, pencils, notepads, etc.)
  • Arrange for repair and maintenance of office equipment.
  • Receive, store and maintain inventory of office supplies and office equipment.
  • Send and receive and sort mail and other packages.
  • Supervising the work of low level clerks and assign jobs to them.
  • Making travel arrangement when the employer or the department has to travel someplace on official work related trip.
  • Interaction with clients and customers and keep track of the improvements.
  • Maintain good client-customer relations.
  • Maintaining confidentiality in all aspects on the firm’s dealing and working.

Education

Bachelor of Science - Business And Accountancy

University of Negros Occidental - Recoletos
Bacolod City, Philippines

Skills

  • Process implementation
  • Relationship building and management
  • Attention to Detail
  • Multitasking Abilities
  • Business administration
  • Documentation and control
  • Data Entry
  • Analytical and Critical Thinking
  • G-Suite
  • 50WPM typing speed
  • Filing and data archiving
  • Administrative support
  • Scheduling and calendar management
  • Database administration
  • Paperwork drafting

Timeline

Transaction Coordinator

Huntsman|Meade + Partners Compass Realty Corporation
06.2020 - Current

Transaction Coordinator

The Commission, LLC – eXp Realty, LLC
01.2020 - 12.2022

Transaction Coordinator

Manter Realty Group – Keller Williams Realty
09.2015 - 04.2020

General Virtual Assistant

Bruce Henderson-Myoutdesk.com
11.2014 - 05.2015

Technical Support Representative

Century Link-Teletech Philippines
05.2011 - 01.2012

Customer Service Representative

Sears Direct-Transcom Worldwide Philippines
11.2009 - 03.2011

Technical Support Representative

Time Warner Cable-Convergys Philippines
07.2008 - 05.2009

Technical Support Representative

AT & T Internet Service – Accenture-Teleperformance Philippines
10.2007 - 05.2008

Administrative Assistant

Shumua Al Amal Rehabilitation and Education Center
10.2006 - 10.2007

Bachelor of Science - Business And Accountancy

University of Negros Occidental - Recoletos

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