Summary
Overview
Work History
Education
Skills
awards
Languages
Timeline
Generic

Crsitina Gonzalez

Homestead

Summary

Proven Administrative Assistant with a track record of enhancing office operations at Keys Gate Charter Schools. Excelled in customer relations and Microsoft Excel, ensuring 100% data accuracy. Demonstrated strong organizational skills and confidentiality, significantly improving client satisfaction and operational efficiency.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

Keys Gate Charter Schools
03.2017 - 11.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Housekeeping Supervisor

Days Inn Hotel
11.2004 - 01.2007
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Housekeeper

Main Stay Suite
02.2001 - 04.2003
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Customer Service Cashier

Gallito Bakery
03.2000 - 01.2001
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Jose Marti
Cuba

Skills

  • Microsoft Word
  • Microsoft Excel
  • Customer and client relations
  • Filing

awards

I have certified awards from my housekeeping job of worker of the year
I have certified awards from keys gate charter school worker of the month in the year 2021,2022,2023 and worker of the year 2023-2024

Languages

English
Professional Working

Timeline

Administrative Assistant

Keys Gate Charter Schools
03.2017 - 11.2024

Housekeeping Supervisor

Days Inn Hotel
11.2004 - 01.2007

Housekeeper

Main Stay Suite
02.2001 - 04.2003

Customer Service Cashier

Gallito Bakery
03.2000 - 01.2001

Jose Marti

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Crsitina Gonzalez