Cruise Gibbs
Engelhard,NC
Summary
Proven HVAC Installer/Tech with a track record of enhancing system efficiency and customer satisfaction at Gibbs Heating & Air LLC. Excelled in ductwork installation and troubleshooting, coupled with exceptional ability to explain systems in accessible language. Achieved significant improvements in HVAC performance and reliability, demonstrating strong diagnostic skills and attention to detail. EPA Section 608 certified.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HVAC Installer/ Tech
Gibbs Heating & Air LLC.
Hyde County, NC
09.2022 - Current
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Installed components to improve HVAC system performance.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Filled out detailed work orders for each job completed.
- Repaired and replaced motors, bearings and belts.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
NCACSP Technician
Hyde County Soil & Water Conservation
01.2020 - 08.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Design, implementation, install, & finally check-off on all NC Agriculture Cost Share Programs
Logistics/ Sales Associate
Harbor Freight Tools USA
Winterville, NC
01.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Environmental Health & Safety - Soil & Water
East Carolina University
Greenville, NC05.2020
Skills
- System Installation
- Ductwork Installation
- Electrical Wiring
- Sheet Metal Fabrication
- System Troubleshooting
- Leak Testing
- HVAC Controls
- Schematic reading
- System Maintenance
- Equipment Replacement
Certification
EPA Section 608
Timeline
HVAC Installer/ Tech
Gibbs Heating & Air LLC.
09.2022 - Current
NCACSP Technician
Hyde County Soil & Water Conservation
01.2020 - 08.2022
Logistics/ Sales Associate
Harbor Freight Tools USA
01.2018 - 12.2019
Environmental Health & Safety - Soil & Water
East Carolina University