Cruz Box
Blacksburg,VA
Summary
Driven professional with a proven track record in customer service and teamwork, demonstrated at Coastal Edge Surf Shop. Excelled in enhancing customer satisfaction and fostering repeat business through effective problem-solving and time management. Skilled in maintaining financial accuracy and upholding food safety standards, contributing to a positive and safe customer experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Coastal Edge Surf Shop
2024.05 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Food Server
Blakehurst Retirement Home
2020.05 - 2020.06
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
International Relations
Virginia Tech
Blacksburg, VA05.2026
High School Diploma -
Towson High School Law & Public Policy
Towson, MD06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Coastal Edge Surf Shop
2024.05 - Current
Food Server
Blakehurst Retirement Home
2020.05 - 2020.06
International Relations
Virginia Tech
High School Diploma -
Towson High School Law & Public Policy
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