CRUZ GOMEZ
Tampa,FL
Summary
Sales Associate with a proven track record in customer engagement and sales strategy execution, boasting extensive experience in retail environments. Adept at fostering customer loyalty through relationship building and product knowledge, contributing to consistent achievement of sales targets. Demonstrates a keen ability to train and mentor new team members, ensuring a collaborative and knowledgeable workforce. Passionate about driving store performance and enhancing the customer shopping experience through innovative merchandising and efficient operations.
Overview
4
4
years of professional experience
Work History
Laborer
L&l fabrication
Evans, Colorado
10.2025 - 11.2025
- Operated machinery for metal fabrication tasks and assembly processes.
- Assisted in loading and unloading materials for production requirements.
- Maintained a clean and organized work environment to ensure safety standards.
- Able to operate a forklift
- Utilized hand tools and power tools for various assembly tasks effectively.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
Sales Associate
AutoZone
Brandon, US
02.2025 - 09.2025
- Guided customers in finding parts, boosting satisfaction and repeat visits.
- Streamlined checkout with accurate sales processing, enhancing customer flow.
- Trained team on products, elevating service and team expertise.
- Optimized displays for visual appeal, driving customer engagement.
- Managed transactions and returns, ensuring policy adherence and customer trust.
- Fostered a welcoming atmosphere for customers, enhancing their shopping experience through attentive service and product expertise.
- Processed sales transactions swiftly, reducing wait times and improving customer satisfaction during peak hours.
- Maintained organized merchandise displays, leading to noticeable gains in product visibility and customer engagement.
Construction Worker
Painter
Tampa, US
06.2022 - 12.2024
- Enhanced client loyalty through exceptional service, boosting repeat business.
- Recruited and supervised drivers, ensuring high standards of service and performance.
- Utilized tools for construction tasks, prioritizing safety and operational efficiency.
- Collaborated with team to maintain tidy, hazard-free work environments.
- Performed equipment maintenance, ensuring consistent, optimal functionality.
- Executed construction tasks with precision, ensuring timely project completion and enhancing client satisfaction through quality workmanship.
Customer Service Executive
Publix
Tampa, US
03.2022 - 07.2024
- Resolved customer inquiries promptly, enhancing satisfaction and efficiency.
- Utilized software to track interactions, ensuring accurate records and analysis.
- Adapted swiftly to evolving procedures, supporting seamless service delivery.
- Shared insights to aid training, fostering team collaboration and problem-solving.
- Maintained high service quality while multitasking, boosting overall performance.
- Resolved customer inquiries with a 95% satisfaction rate, enhancing overall customer experience and loyalty.
- Partnered with team members to streamline communication processes, resulting in improved response times and team cohesion.
Education
HIGH SCHOOL DIPLOMA -
Armwood High School
Seffner, FLTimeline
Laborer
L&l fabrication
10.2025 - 11.2025
Sales Associate
AutoZone
02.2025 - 09.2025
Construction Worker
Painter
06.2022 - 12.2024
Customer Service Executive
Publix
03.2022 - 07.2024
HIGH SCHOOL DIPLOMA -
Armwood High School