Cruz Lefebre
Summary
I am a results-driven sales professional with over five years of experience in the industry. I am skilled in building relationships with clients, identifying their needs, and developing customized solutions that help them achieve their goals. I am passionate about helping businesses grow and thrive, and I am always looking for ways to improve my skills and stay ahead of the curve in the rapidly changing world of sales. I am looking for a new opportunity with a forward-thinking company that values hard work, creativity, and collaboration.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
FGY Stone & Cabinet
10.2024 - Current
- Worked to build relationships with Contractors, homeowners and property investors to build book of business
- Developed relationships with clients for increased loyalty and repeat business.
- Create 3D layout and design of projects for kitchen and countertops to help visually see design and better help client make or adjust design.
- Utilizing 2020 design software, CRM Winward, email threads, and personal calendar are most efficient ways to manage projects over course of weeks and sometimes months.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Set and achieved company quota each month
- Maintained current knowledge of evolving changes in marketplace, price fluctuations and adapting to competition of scouters, under-cutters and client-poachers.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing. After work order has been made, follow-up and upselling installation services
Sales Lead Generator
Ecostar Remodeling
01.2023 - 07.2023
- Conducted regular surveys and canvassing activities to identify potential customers for products and services such as mapping the neighborhoods of interest, routes, potential work that can be done.
- knocking a minimum of 120-200 doors in a day, my controllable variable, I must identify at the door quick for potential interest and sift through and target those in market or hesitant but show buying signs
- funneling through all properties to find who needs home improvement on the following: Roofing, HVAC, solar, kitchen and bath remodeling, concrete, hard scraping and painting
- For the homes that are in the market, they are pre-qualified, information is grabbed, and an estimate appointment is set
- A call is made day of appointment to confirm for estimator.
- Following days, proper management of CRM databases is vital for follow-ups on prospects interested but did not provide information or set appointment along with reschedules
- Based on how appointment goes, sale is made, client categorized as follow-up, or identified as uninterested.
Designer - Sales Associate
Britenites
11.2022 - 12.2022
- 4-8 pre-qualified set appointments daily throughout Northern California.
- Being a seasonal position, working 7 days for 7 weeks with a typical day starting at 9am and end around 8pm with 3-6 hours of commuting.
- Provided pleasant streamlined and professional customized Christmas light design experience.
- 1 hour is given for each appointment to gauge what customer wants, offer other nice options, have designed approved by home office, then present design and close.
- Follow-up with customers, revise estimates and designs to accommodate to customer's needs.
- Every design ranged from a minimum of $1500-$4600 and commercial designs range from $2500-$10,000.
- Sold $146k in premiere Christmas design installs.
Solar Sales Consultant
Sunrun
12.2021 - 08.2022
- Responsible for prospecting door-to-door and cultivating long-term partnerships with an objective to sell solar array systems, roof leases or power purchase agreements to commercial, industrial, and government type entities.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Demonstrated respect, friendliness and willingness to help wherever needed to gain trust and help funnel customer down to decision.
- Process qualified and interested customers through permitting process to be approved by the city their property is located.
- Follow through sales procedure with customer from prospecting to installation.
Sales Representative
Verizon - Celullarsales
11.2019 - 12.2021
- Greeted existing customers and prospects to discuss needs or concerns and recommend optimal solutions.
- Increased sales by offering advice on purchases and promoting additional products to upsell.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Minimum of 200 out-bound calls were made with Salesforce CRM in attempt to generate new business.
- Trained and mentored new sales representatives.
- Maintained excellent customer service to promote reviews and increase traffic with trusted customers.
- Assisted with customer escalations and problems to ensure customer satisfaction.
Life Insurance Agent
PRIMERICA Financial Services
04.2017 - 02.2021
- Recruit, train, and develop incoming agents on understanding the value of educating families on the right type of life insurance polices.
- Maintained high standards of customer service by building relationships with clients.
- Utilizing CRM, prospecting, and through trusted family and friends to generate new business.
- Managed a small team of 6 and within 3 years grew a team of 34
- Attended continuing education courses and workshops to gain additional insurance industry knowledge along with personal development.
- After 2020, working remotely via through Zoom was the most comfortable and affective way to say in business.
Education
Diploma -
Indio High School
Indio Ca06.2017
Skills
- Effective communicator
- Active listener
- Problem solving
- Relationship-building
- Organizational and time management skills
- Empathetic
- negotiation and persuasion
- Knowledge of products or services & Industry
Timeline
Inside Sales Representative
FGY Stone & Cabinet
10.2024 - Current
Sales Lead Generator
Ecostar Remodeling
01.2023 - 07.2023
Designer - Sales Associate
Britenites
11.2022 - 12.2022
Solar Sales Consultant
Sunrun
12.2021 - 08.2022
Sales Representative
Verizon - Celullarsales
11.2019 - 12.2021
Life Insurance Agent
PRIMERICA Financial Services
04.2017 - 02.2021
Diploma -
Indio High School
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