Cruz Llano
Toms River,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Crew Member/Crew Trainer
Jersey Mike's
Toms River, NJ
04.2023 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Organized and restocked supplies to support operations and team productivity.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Assisted management with inventory control and stock ordering.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Instructed new team members on correct procedures for operations.
- Explained goals and expectations required of trainees.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Crew Member
Jersey Mike's
Little Ferry, NJ
07.2022 - 04.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Adhered to health department regulations regarding food handling procedures.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
College Preparation
Toms River South High School
Toms River, NJ06-2026
Skills
- Inventory Restocking
- Quality Control Checks
- Company standards
- Workplace Efficiency
- Safety
- Crew Leadership
- Team Contributions
- Cash Handling
- Salesmanship
- Cleaning
- Time Management
- Initiative and Self-Motivation
- Integrity and Honesty
- Teamwork and Collaboration
Timeline
Crew Member/Crew Trainer
Jersey Mike's
04.2023 - Current
Crew Member
Jersey Mike's
07.2022 - 04.2023
College Preparation
Toms River South High School
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