Cruz Medina
Las Vegas,NV
Summary
Versatile professional with a robust background in security, VIP hosting, personal assistance, and executive driving. Proven ability to seamlessly blend security expertise with excellent interpersonal and organizational skills. A reliable and discreet team player committed to ensuring the safety, comfort, and satisfaction of high-profile individuals.An experienced and reliable driver with a commitment to delivering secure and efficient transportation solutions.
Overview
15
15
years of professional experience
Work History
Personal Assistant/ Driver
Lemper Pain Centers
04.2015 - 01.2024
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in various medical procedures under the direct supervision of doctors, ensuring the smooth execution of tasks and maintaining a high standard of patient care.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, and avoiding dangerous driving actions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Security Officer/ VIP Host
Larry's Flynt Hustler Club
02.2014 - 04.2015
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
- Managed high-pressure situations while maintaining a professional demeanor, ensuring seamless event execution.
- Developed strong relationships with clientele, resulting in repeat business and increased revenue.
- Adapted quickly to changing circumstances during events, implementing contingency plans as needed without compromising guest experiences.
Security Officer/VIP Host
Glitter Gulch Club
01.2009 - 02.2014
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
High School Diploma -
Liceo Romulo Gallegos
Venezuela09.1998
Skills
- Travel Coordination
- Attention to Detail
- Time Management
- Capable of adjusting quickly to changing circumstances and last-minute requests
- Skilled in responding to emergencies and managing crises effectively
- Strong verbal and written communication skills for interacting with VIPs and their teams
- Able to coordinate and organize tasks to ensure smooth day-to-day operations
- Capable of addressing unexpected issues promptly and resourcefully
- Skillful at handling multiple responsibilities simultaneously
- Familiarity with GPS and navigation applications for efficient driving
- Comfortable using communication devices and technology to coordinate and stay informed,
Timeline
Personal Assistant/ Driver
Lemper Pain Centers
04.2015 - 01.2024
Security Officer/ VIP Host
Larry's Flynt Hustler Club
02.2014 - 04.2015
Security Officer/VIP Host
Glitter Gulch Club
01.2009 - 02.2014
High School Diploma -
Liceo Romulo Gallegos
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