Cruz Perez
Odessa,TX
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, excelling in incident reporting and CCTV surveillance. Proven ability to enhance safety protocols while delivering superior customer service. Bilingual in Spanish and English, adept at training staff and fostering a secure environment through proactive risk assessment and effective communication.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
06.2022 - Current
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Conducted regular inspections of security systems and equipment for effective operation.
- Responded promptly to incidents, providing accurate reports and coordinating with law enforcement as needed.
- Trained new security staff on protocols, procedures, and emergency response strategies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
EVS Coordinator
Tatitlek Corporation
12.2017 - 02.2019
- Trained new staff on company policies, procedures, and best practices for effective onboarding.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
Clerical Worker
OK GO PACKAGING
07.2016 - 04.2017
- Managed daily clerical tasks, ensuring accurate document processing and filing systems.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Executed record filing system to improve document organization and management.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Department Manager
Walmart
10.1996 - 03.2016
- Led daily operations to enhance team performance and achieve departmental goals.
- Developed training programs to improve staff skills and operational efficiency.
- Analyzed inventory management systems to optimize stock levels and reduce waste.
- Implemented process improvements that increased workflow efficiency within the department.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored compliance with company policies and safety regulations across all operations.
Education
High School Diploma -
Job Corps Center David Carrasco
El Paso, TX06-1995
Skills
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- CCTV monitoring
- General security
- Surveillance
- Superior customer service
- FLUENT IN Spanish And English
Certification
- Certified Security officer, Allied Universal
- Private Security License Training
- TX DPS, Allied Universal Security Services
- Licensed Security Officer
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Security Officer
Allied Universal Security Services
06.2022 - Current
EVS Coordinator
Tatitlek Corporation
12.2017 - 02.2019
Clerical Worker
OK GO PACKAGING
07.2016 - 04.2017
Department Manager
Walmart
10.1996 - 03.2016
High School Diploma -
Job Corps Center David Carrasco