Cruz Rosales
Oceanside,CA
Summary
Veteran Mechanic with top-level skills in efficiency. Likeable personality and customer-focused background coupled with expertise in motor vehicles. Ready to tackle new challenges and build success.
Overview
20
20
years of professional experience
Work History
Shop Manager
United States Marine Corps
Oceanside, CA
11.2019 - 09.2022
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Delegated maintenance daily tasks to employees, streamlining daily progress and efficiency.
- Supervised 12 employees overseeing efficiency of maintenance and quality of work.
Quality Control Inspector
United States Marine Corps
Oceanside, CA
01.2019 - 09.2022
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with floor technicians about quality issues.
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Performed daily inspection rounds throughout facilities to check on all equipment and vehicles.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
- Located and investigated production concerns and helped management implement corrective actions.
Automotive Maintenance Technician
United States Marine Corps
Oceanside, CA
09.2017 - 09.2022
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Maintained accurate records of time and materials required to perform repairs and service.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Performed safety and emissions inspections.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delegated jobs to subordinates and monitored quality of work.
Auto Parts Manager
United States Marine Corps
Oceanside, CA
01.2019 - 09.2021
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Trained team members in successful strategies to meet operational and sales targets.
- Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
- Submitted reports to senior management to aid in business decision-making and planning.
Staff Member
Portage Parks Dept
Portage, IN
06.2014 - 08.2017
- Maintained grounds by trimming, weeding and general clean-up.
- Performed planting, watering, mulching and edging of lawns.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Installed and moved temporary structures for different types of events.
- Secured park gates or doors at closing time and unlocked at opening.
- Replaced light bulbs and handled other basic park upkeep.
- Serviced park restrooms to keep each free of trash, stocked with basic supplies and clean for guests.
- Upheld safety standards in different seasons by handling ice, snow and other periodic issues.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
Crew Member
McDonald's
Portage, IN
04.2014 - 06.2016
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Portage High School
Portage, IN05.2017
Skills
- Records Organization and Management
- Performance Monitoring and Evaluation
- Business Leadership
- Focus and Follow-Through
- Customer Service
- Program Optimization
- Sales Activities
Additional Information
I am a United States Marine that is being medically separated from the Marine Corps due to service related injuries. I have served proudly for 5 years as an Automotive Maintenance Technician and was very successful. I constantly held positions that were normally carried out by ranks superior to my own. I am goal oriented and have a passion for efficiency. I am also an avid motorcycle enthusiast myself logging 30,000 miles the past year on American motorcycles. I look forward to new challenges and would love to make my next career involve my passion for motorcycles and te people who ride them.
Timeline
Shop Manager
United States Marine Corps
11.2019 - 09.2022
Quality Control Inspector
United States Marine Corps
01.2019 - 09.2022
Auto Parts Manager
United States Marine Corps
01.2019 - 09.2021
Automotive Maintenance Technician
United States Marine Corps
09.2017 - 09.2022
Staff Member
Portage Parks Dept
06.2014 - 08.2017
Crew Member
McDonald's
04.2014 - 06.2016
High School Diploma -
Portage High School
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