Cruzkaya Barbosa Viloria
Annandale
Summary
Wellness-focused professional with extensive experience in nutrition, health education, and coaching. Certified ServSafe Instructor and Registered Proctor and Wellness Coach (NASM) with a strong background in adult education, behavior change support, and regulatory compliance. Known for empathy, interpersonal effectiveness, ethical practice, problem-solving, stress management, and a strong capacity for growth and feedback.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Instructor / Proctor – ServSafe
Whole Well
Laurel
12.2024 - Current
- Prepare and develop ServSafe course descriptions, outlines, and instructional materials aligned with national certification standards.
- Instruct adult learners on proper food handling, foodborne illness prevention, and food safety regulations, including the roles of FDA, USDA, OSHA, and CDC.
- Apply adult education methodologies, including interactive learning, experiential learning, self-directed learning, and collaborative learning techniques.
- Create a positive, respectful, and supportive learning environment that encourages participation, confidence, and accountability.
- Administer the ServSafe Food Protection Manager certification exam following strict security, confidentiality, and ethical protocols.
- Maintain confidentiality of exam materials and student information at all times.
- Provide real-time assistance and resolve technical issues during online exams to ensure uninterrupted testing.
- Demonstrate professionalism, integrity, and calm decision-making in high-responsibility testing environments.
Nutrition Advisor / Shift Leader
Vim & Victor – The St. James Sports Center
Springfield
01.2024 - 08.2025
- Provided nutrition-focused guidance on healthy menu options, ingredient selection, and calorie assessments to support balanced offerings.
- Assisted in the development and implementation of portion control standards and healthy culinary practices.
- Delivered training and daily guidance to staff on nutrition awareness, food safety, and operational procedures.
- Ensured strict compliance with food safety regulations, sanitation standards, and company policies.
- Monitored cleanliness, organization, and hygiene across all workstations to maintain high operational standards.
- Addressed and resolved customer concerns and service issues professionally, promoting trust and satisfaction.
- Supported team productivity by encouraging clear communication, organization, and collaboration.
- Demonstrated leadership under pressure while balancing service quality, safety, and efficiency.
Nutritionist / Manager
National Institute of Training and Education (INCES)
Caracas
04.2013 - 04.2015
- Managed food service operations for employee cafeterias, providing affordable, healthy, and nutritionally balanced meals.
- Designed menus and special diets based on nutritional requirements and institutional needs.
- Supervised chefs, cooks, and support staff, ensuring consistent food quality and performance standards.
- Conducted regular inspections to identify sanitation, food safety, and foodborne illness prevention risks.
- Ensured full compliance with hygiene and safety regulations throughout food production and service processes.
- Managed food inventory, purchasing, and storage to ensure quality, quantity, and cost efficiency.
- Maintained accurate documentation related to inspections, safety checks, and operational compliance.
Nutritionist / Supervisor
Alservi Services – Orthopedic Children’s Hospital
Caracas
05.2013 - 01.2014
- Designed and implemented nutritionally appropriate menus for cafeteria services and therapeutic diets for pediatric patients.
- Supervised food service operations during breakfast, lunch, and dinner to ensure consistency and safety.
- Ensured compliance with strict hospital hygiene, sanitation, and food safety standards.
- Monitored temperature control systems and conducted daily inspections of equipment functionality.
- Managed food inventory, storage conditions, and supplier deliveries to meet hospital standards.
- Addressed customer and patient service concerns with professionalism and empathy.
- Monitored employee health and workplace conditions to support staff well-being and patient safety.
Education
Master’s - Food Safety Regulation
Johns Hopkins University
12.2022
Culinary Arts Professional Diploma -
Gastronomic Professional School
03.2013
Bachelor of Science - Nutrition and Dietetics
Central University of Venezuela
12.2011
Skills
- Wellness and health coaching
- Behavior change and goal setting
- Empathy and interpersonal communication
- Problem solving and solution-oriented thinking
- Stress management strategies
- Professional ethics and confidentiality
- Adult learning principles
- Adaptability and growth mindset
- Time management skills
- Client and customer support
Certification
- Wellness Coach, National Academy of Sports Medicine (NASM), 01/01/25, Present
- Certified ServSafe Instructor & Registered Proctor (Food Manager), 11/01/23, Present
- ServSafe Allergen Certification, 09/01/25, Present
References
- Rebeca Palma, Ex Vida Employee, Health Coach, 202-375-4491, rebecapalmao@gmail.com
- Vanessa Rojas, Oviva. Health Care, Dietitian, +44 7729 857748, Holanutriclinic@gmail.com
Publications
Diabetes Mellitus, HCC Times, Howard Community College, 07/01/16
Languages
- English
- Spanish, Native / Bilingual Proficiency
- English, Native / Bilingual Proficiency
Timeline
Instructor / Proctor – ServSafe
Whole Well
12.2024 - Current
Nutrition Advisor / Shift Leader
Vim & Victor – The St. James Sports Center
01.2024 - 08.2025
Nutritionist / Supervisor
Alservi Services – Orthopedic Children’s Hospital
05.2013 - 01.2014
Nutritionist / Manager
National Institute of Training and Education (INCES)
04.2013 - 04.2015
Master’s - Food Safety Regulation
Johns Hopkins University
Culinary Arts Professional Diploma -
Gastronomic Professional School
Bachelor of Science - Nutrition and Dietetics
Central University of Venezuela