Che’Nita White
Dallas
Summary
Performance-driven C-level administrative professional with experience in facilitating support services and office management. Strong organizational, customer service and communication skills with the ability to independently plan and direct business affairs. Trusted advisor, liaison, and assistant. Committed to strengthening and growing positive relationships with clients and colleagues at all organizational levels.
Proven Professional, adept at prioritizing and completing multiple assignments within strict time constraints and client specifications. Strong analytical, organizational and customer service skills. Proficient in MS Office Suite. Advance knowledge of databases and spreadsheets. Detailed oriented. Quick learner, energetic, and self-motivator.
Overview
20
20
years of professional experience
Work History
Sr. Executive Assistant to President and Chief Executive Officer
Parkland Health
02.2014 - Current
- Play a pivotal role in fast-moving business environment, providing assistance to system leader, President and Chief Executive Officer and other senior leadership.
- Respond immediately to shifting priorities/deadlines while expertly handling all aspects of complex global travel arrangements, managing multiple calendars, and resolving scheduling conflicts.
- Completes broad variety of administrative tasks, completing expense reports, composing and preparing correspondence that is sometimes confidential.
- Provides a bridge for smooth communication between the CEO’s office and internal departments, demonstrating leadership to maintain credibility, trust, and support with senior leaders.
- Represent the hospital and the C-Suite in a positive light plus serve as a liaison between executives, management, employees, and external partners by providing excellent customer service, handling questions, helping resolve escalations dutifully, troubleshooting and follow up on approval items.
- Managed and coordinate multiple executive-level calendars and meetings, including preparing agendas, taking notes, and following up on action items, reinforce the value of meeting attendance, ensuring that scheduled collaboration time is used productively and purposefully therefore steadily monitor, track, and modify the schedule.
- Provide training, mentoring and cross-functional conflict-resolution support to junior administrative staff members.
- Conserve the Executive's time by reading, researching, collecting, and analyzing information as needed, in advance.
- Service focus - dedicated to meeting the expectations of the CEO and other senior executives by maintaining effective relationships with interested parties especially during uncomfortable situations.
- Coordinate with in-house communication specialist and Board Governance Manager to prepare for BOM Meetings and Board Materials to ensure timelines are met.
- Screen phone calls for Executives to instantly identify priority requests whether it be patient issues, physician leaders, staff, etc.
- Interacting and collaborating regularly with Compliance and Legal to organize deliverables from various departments, schedule Confidential (same day) meetings and provide a quick turn-around for Immigration documents.
- Organized Annual Operations Division Fall Retreat for 110 attendees and Quarterly Operations Division Meetings and their logistical elements (scheduling, preparing the meeting location, AV set up, organize, create, edit and assemble slide presentations and agenda for attendees, etc.)
- Built sustainable relationships founded on trust by applying excellent communication and interpersonal skills.
- Deliver high level of service to customers to both maintain and extend relationships for future business opportunities.
- Ability to think outside of the box with a sense of urgency.
- Strong ability to be proactive and is flexible in response to changing priorities and needs.
- Managing Chair of Parkland Health Administrative Support Hub: The group aims to empower administrative professionals by fostering continuous learning, personal growth, and professional development. It encourages members to enhance their skills, improve leadership abilities, recognize their worth in the workplace, expand their network, ensure compliance with policies and codes, engage with the community, and build confidence to succeed in their careers.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
Senior Learning Assistant to Chief Learning Officer
Texas Health Resources
08.2011 - 02.2014
- Company Overview: Center for Learning & Career Development
- Heavy calendar management: drafting responses and other activities related to organizing and responding to e-mails.
- Coordinated, planned, and managed calendar with a high volume of domestic and international travel.
- Managed and coordinated events, meetings, social engagements, corporate gatherings/functions, etc.
- Prepare and distribute meeting notes, interact with top-level executives on highly sensitive information.
- Point of Contact for customers, investors, and vendors.
- Prepare and track expense reports and other administrative duties as assigned.
- Conferred and resolved education-related issues and problems with staff.
Underwriting Specialist
Franklin American Mortgage Company
06.2009 - 05.2011
- Rendered Approval/Decline decisions on incoming applications w/internal and insured policies on FHA & CONVENTIONAL loans.
- Produced mortgage commitments, verified supporting documentation for applications, and ensures accuracy as well as completion.
- DU/LP/RESPA/HUD/FANNIE MAE/FREDDIE knowledgeable.
- Responsible for reviewing VOE, VOM, GFE, state disclosures, income, assets, appraisals, credit reports and cleared conditions.
- Prepared loan file to go directly to closing department for broker and final close of loan.
- Employee of the month; continually.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Determined and documented loan conditions and communicated requirements and decisions.
Office Manager / Senior Mortgage Processor
New Vision Mortgage
01.2005 - 10.2008
- Responsible for taking loan package from loan officer and completing entire credit/submission process.
- Met all conditions and submitted loan to closing department.
- Experienced in FHA/Conventional loans; whether purchase new construction/existing and/or refinances.
- HR experience includes recruiting includes recruiting; reference checks, interviews, managing/organizing daily service of office and overseeing staff.
- Assisted owner with detailed information of daily business.
- Scheduled business appointments, scheduled travel arrangements, interacted with lenders/investors regarding products pertaining to office and/or business related.
- Utilized expertise and sound judgment in handling competing priorities.
Education
High School Diploma -
Malakoff High School
Basic Studies - undefined
Dallas County Community College
Skills
- Team leadership experience
- Outstanding computer proficiency
- Exceptional interpersonal skills
- Conflict resolution techniques
- Able to take direction
- Process improvement strategies
- Strong organizational skills
- Effective problem solving
Community Service
Calvary Church | Host Ministry & High School Student(s) Mentor
Certification
- CAP - Certified Administrative Professional
- Organizational Management Certificate
- Certified Executive Assistant (CEA)
- Notary Public
Timeline
Sr. Executive Assistant to President and Chief Executive Officer
Parkland Health
02.2014 - Current
Senior Learning Assistant to Chief Learning Officer
Texas Health Resources
08.2011 - 02.2014
Underwriting Specialist
Franklin American Mortgage Company
06.2009 - 05.2011
Office Manager / Senior Mortgage Processor
New Vision Mortgage
01.2005 - 10.2008
Basic Studies - undefined
Dallas County Community College
High School Diploma -
Malakoff High School
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