Summary
Overview
Work History
Education
Skills
Timeline
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Cryshauna Perez

Summary

Reliable and compassionate professional with over 9 years of experience in patient-facing roles across radiology, phlebotomy, medical reception, and customer service. Skilled in IV placement, EMR systems, insurance verification, and workflow coordination, with a strong commitment to patient safety, confidentiality, and quality care. Known for clear communication, attention to detail, and the ability to thrive in fast-paced environments. Passionate about continuous learning and mentoring others, with a proven ability to support both patients and teams effectively.

Overview

2026
2026
years of professional experience

Work History

Technologist Assistant

Rayus Radiology
01.2024 - Current
  • Start IV lines for imaging, ensuring patient comfort and precise technique.
  • Prepare patients and equipment for CT/MRI, enhancing exam efficiency.
  • Conduct safety screenings, maintaining accurate imaging documentation.
  • Assist in patient positioning and transport, reducing wait times.
  • Maintain imaging suites and inventory, adhering to safety standards.
  • Train and mentor new technologist assistants, providing hands-on guidance and reinforcing best practices in patient care and clinical operations.
  • Familiarity with Medinformatix, Royal Solutions, Fuji EMR

Medical Receptionist/Phlebotomist

Premier Family Health
01.2022 - 01.2023
  • Ensure patient safety by adhering to lab protocols, enhancing trust and care quality.
  • Build strong patient relationships, improving service satisfaction and retention.
  • Document patient details accurately for seamless care and billing, reducing errors.
  • Verify insurance benefits, ensuring coverage clarity and minimizing billing issues.
  • Train new staff to uphold service standards, fostering a supportive work environment.
  • Familiarity with EClinicalworks EMR

Customer Service Rep

Lion Country Safari
  • Handle customer inquiries and transactions, ensuring high satisfaction levels.
  • Provide park information, enhancing visitor experience and engagement.
  • Coordinate effectively with team members to streamline operations.
  • Demonstrate multitasking and time management to improve service efficiency.

Education

Certified Phlebotomy Technician -

Medical Training of The Palm Beaches

Cosmetology - undefined

Palm Beach State College

Skills

  • Effective problem resolution
  • Detail-oriented approach
  • Document management
  • Performance-oriented
  • Effective time management
  • Basic life support certification
  • Confidentiality
  • Proactive learner
  • Skilled in specimen collection
  • Proficient in organization
  • Safety compliance in laboratories
  • IV certification for healthcare professionals

Timeline

Technologist Assistant

Rayus Radiology
01.2024 - Current

Medical Receptionist/Phlebotomist

Premier Family Health
01.2022 - 01.2023

Cosmetology - undefined

Palm Beach State College

Customer Service Rep

Lion Country Safari

Certified Phlebotomy Technician -

Medical Training of The Palm Beaches

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Cryshauna Perez