Crysta Fowler
(707)472-7794,CA
Summary
Focused Assistant Manager with twenty years of interpersonal skill building, consistently rising through ranks. Well-versed in sales, personnel management, and inventory management. Analytical problem-solver with talent for team morale building to enhance employee engagement and boost performance. Proficient in independent decision-making.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Store Manager/Operations Manager
Kohls
07.2011 - Current
- Track the progress of weekly, monthly, quarterly and annual objectives
- Conduct regular audits to ensure the store is functional and presentable
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Managed workload and task demand between corporate guidelines and staff abilities. Dedicated to complete knowledge of company products and services.
At Risk Youth Detention Facility Counselor
Trinity Youth Services
10.2005 - 07.2009
- Supervised youth in engaging peers to ensure security for both staff and clients to promote safety, resulting in less incidents.
- Held daily group therapy sessions consisting of seven to fourteen youth from six through eighteen years of age to assist in furthering their recognition, redirection and coping skills.
- As the Med Room Supervisor, verified and administered meds for all five housing units while also monitoring and refilling each clients meds. Making sure all meds were given to clients on time with 100% accuracy for four years.
- Engaged bi-daily with the campus Psychiatrist to customize medication programs for the changing needs of each individual client.
Cosmetologist
Self-employed
05.2002 - 09.2005
- Booked appointments, answered phones, greeted clients, handled payments and discussed services offered.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk.
- Attended out of state trainings and workshops to maintain best practices, new products, and up to date styles and skills.
Education
Associates - Associates of Science in Criminal Justice
American InterContinental University
Houston, TX (online) 10.2022 - 01.2024
Skills
- Loss prevention
- Conflict Management
- Resolving Operational Issues
- Compliance Requirements
- Cash Auditing
- Strategic Merchandising
- Shrink Minimization
- Company Safety Policies
Timeline
Associates - Associates of Science in Criminal Justice
American InterContinental University
10.2022 - 01.2024
Assistant Store Manager/Operations Manager
Kohls
07.2011 - Current
At Risk Youth Detention Facility Counselor
Trinity Youth Services
10.2005 - 07.2009
Cosmetologist
Self-employed
05.2002 - 09.2005
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