Crysta Levacy
Biologics Coordinator/Surgery Scheduler
Lubbock,TX
Summary
Biologic coordinator with seven years experience specializing in biologic medications and surgery management and 12 years at the same dermatology clinic where I began as a receptionist and worked my way to a more specialized position. I am highly aware of the growing and ever-changing world of biologic medications. I am hopeful to be able to provide my skills to Xcenda and be able to use my knowledge to help patients get the care and support needed.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
Biologics Coordinator/Surgery Scheduler
Paulger & Wisniewski Dermatology
Lubbock, Texas
08.2015 - Current
- Initiating and following through on prior authorizations for biologic medications. Including sending appeals, understanding bridge programs and patient assistance programs.
- Drug management including renewals
- Working with specialty pharmacies
- Being knowledgeable in formularies, step-therapy for private pay and Medicare insurances
- Communicating reimbursement and access to providers and colleagues to help them understand current programs for all biologic medications used in office
- Reporting malignant and benign biopsy results for four providers
- Scheduling more than 40 surgeries and necessary appointments for treatment weekly
- Managing three providers surgery schedules efficiently
Insurance and A/R Specialist
Paulger & Wisniewski Dermatology
Lubbock, Texas
06.2013 - 08.2015
- Processed and followed-up on appeals to get reimbursed in a timely manner.
- Communicated effectively with members of operations, finance and clinical departments.
- Processed efficiently commercial, Medicare and patient payments daily
- Insurance verifications and authorizations
Receptionist
Paulger & Wisniewski Dermatology
Lubbock, Texas
09.2010 - 06.2013
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Entered patient information in a proficient and concise manner.
Client Support Specialist
Retail Merchants Association
Lubbock, Texas
07.2000 - 09.2010
- Processed payments daily to ensure timely reporting to credit agencies
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Education
Real Estate License - Real Estate Sales
Weichert Realty
Lubbock, TX 05.2005 - 07.2005
High School Diploma -
Monterey High School
Lubbock, TX 08.1996 - 06.1999
Skills
Excellent phone etiquette and communication
undefinedTimeline
Biologics Coordinator/Surgery Scheduler
Paulger & Wisniewski Dermatology
08.2015 - Current
Insurance and A/R Specialist
Paulger & Wisniewski Dermatology
06.2013 - 08.2015
Receptionist
Paulger & Wisniewski Dermatology
09.2010 - 06.2013
Real Estate License - Real Estate Sales
Weichert Realty
05.2005 - 07.2005
Client Support Specialist
Retail Merchants Association
07.2000 - 09.2010
High School Diploma -
Monterey High School
08.1996 - 06.1999
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