Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

crystal acosta

York,PA

Summary

Accomplished professional with a proven track record at White Deer Run, enhancing customer experience through exceptional verbal and written communication and meticulous attention to detail. Expert in telephone skills and appointment scheduling, I significantly improved document accuracy and operational efficiency. Skilled in fostering team collaboration while maintaining a focus on achieving results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

BHA Front Office Reception

White Deer Run
07.2023 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.

Proofreader

Remotasks
01.2023 - Current
  • Improved document accuracy by meticulously proofreading and editing various types of content.
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Maximized document quality by suggesting revisions for awkward phrasing or unclear language.
  • Revised work to identify missed mistakes before completing assigned assignments.

Assistant Manager

Family Dollar
09.2022 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate Of Business Administration - Business Administration

Allen School - Jamaica
Jamaica, NY
06.2005

Skills

  • Telephone skills
  • Appointment Scheduling
  • Verbal and written communication
  • Listening Skills

Certification

Cpr certification

Timeline

BHA Front Office Reception

White Deer Run
07.2023 - Current

Proofreader

Remotasks
01.2023 - Current

Assistant Manager

Family Dollar
09.2022 - 01.2023

Associate Of Business Administration - Business Administration

Allen School - Jamaica

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crystal acosta