CRYSTAL ADAMS
Jefferson City,MO
Summary
Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 10 years. Excellent communications skills and high cleanliness standards leading to outstanding results. Proficient executive housekeeper with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong [Type] background. Dependable [Job Title] dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Hardworking [Job Title] bringing [Number] years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Attentive individual with superior cleaning skills thanks to [Number] years in [Industry] sector. Reliable and dedicated with physical stamina to stand for long periods and lift [Number] pounds with ease. Thorough [Job Title] with excellent organization and cleaning procedures. Competent and dependable with fluency in [Language]. Skilled at selecting best cleaning tools and methods for domestic cleaning tasks.
Overview
26
26
years of professional experience
Work History
Cleaning Crew Member
AFFES
Fort Leonard Wood, MO
09.2014 - 08.2015
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
Executive Housekeeper
Howard Johnson's Enterprises
Saint Robert, MO
05.2014 - 08.2015
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Responded to requests from patrons for linens and toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
- Performed rotation cleaning by steam cleaning carpets and draperies.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
EVS Housekeeper
SSM Health St. Mary's Hospital
Jefferson City, MO
08.2016 - Current
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Removed waste paper and other trash from premises to designated area.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Documented and reported necessary facility and building repairs observed.
- Verified cleanliness and organization of storage areas and carts.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Restocked room supplies such as facial tissues for personal touch with every job.
EVS Housekeeper
CAPITOL REGION HOSPITAL
Jefferson City, MO
09.2015 - 09.2016
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed waste paper and other trash from premises to designated area.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Verified cleanliness and organization of storage areas and carts.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Restocked room supplies such as facial tissues for personal touch with every job.
Stocker Associate and Remodel Clerk
WALMART
Saint Robert, MO
06.2014 - 08.2014
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Greeted customers and directed to requested products.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Executive Housekeeping Manager
ALL TOWNE SUITES
Saint Robert, MO
09.2005 - 12.2013
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Streamlined weekly cleaning schedule for [Number] employees.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
Housekeeping Attendant
HAMPTON INN
SAINT ROBERTS, MO
04.2001 - 07.2004
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Responded to requests from patrons for linens and toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Housekeeping Attendant
RAMADA INN
SAINT ROBERTS, MO
07.1997 - 06.2001
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Responded to requests from patrons for linens and toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
Line Packer
SWISS AMERICA
Lake Saint Louis, MO
04.1994 - 06.1996
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Quickly and properly wrapped and boxed [Type] and [Type] items, maintaining uniformity to meet fulfillment targets.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Education
GED -
CLARK LEARNING CENTER
SAINT LOUIS05.1997
JROTC
SAINT LOUIS08.1991
Skills
- Room and Public Space Cleaning
- Drapery Washing
- Multitasking and Prioritizing
- Window Washing
- Polishing and Dusting
- Health Standards Compliance
- Inventory Control
- Wall and Ceiling Cleaning
- Heavy Lifting
- Detail-Oriented
- Storage Area Management
- Rug and Carpet Cleaning
- Supply Replenishment
- Professional and Courteous
- Cart Stocking and Organization
- COVID-19 Safety Procedures
- CDC Sanitation Guidelines
- Time Management
- Guest Service and Support
- Trash Collection and Disposal
- Furniture Moving
- Deep Cleaning Protocols
- OSHA Compliance
- Staff Training
- Safe Chemical Handling
- Meeting Room Preparation
- Window Blind Dusting
- Mattress Cleaning and Turning
- Lost and Found Management
- Kitchen Cleaning and Dishwashing
- Equipment Disinfection
Timeline
EVS Housekeeper
SSM Health St. Mary's Hospital
08.2016 - Current
EVS Housekeeper
CAPITOL REGION HOSPITAL
09.2015 - 09.2016
Cleaning Crew Member
AFFES
09.2014 - 08.2015
Stocker Associate and Remodel Clerk
WALMART
06.2014 - 08.2014
Executive Housekeeper
Howard Johnson's Enterprises
05.2014 - 08.2015
Executive Housekeeping Manager
ALL TOWNE SUITES
09.2005 - 12.2013
Housekeeping Attendant
HAMPTON INN
04.2001 - 07.2004
Housekeeping Attendant
RAMADA INN
07.1997 - 06.2001
Line Packer
SWISS AMERICA
04.1994 - 06.1996
GED -
CLARK LEARNING CENTER
JROTC