Crystal Addington
Fort Worth,TX
Summary
Driven Lead Volunteer with significant experience in coordinating various community service projects and managing teams of volunteers. Possess strong skills in leadership, communication, organization, and problem-solving. Demonstrated ability to inspire team members and coordinate events successfully. Contributed positively to previous roles by increasing volunteer engagement and enhancing operational efficiency.
Service-oriented Volunteer committed to collaborating with others to achieve common objectives. Cultured and friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Lead Volunteer
Buddies Place Cat Rescue
Fort Worth, TX
2021.06 - Current
- Take Care of cats make sure they have food and water
- Clean cages and litter boxes, linens
- Spend time socializing with the cats play and lots of love
- Make sure room is stocked with proper supplies
- Make schedule for volunteers
- Assisted in cat adoptions make sure the correct paperwork is done for adoption.
Administrative Assistant
Sam Pack Five Star Ford
North Richland Hills, Texas
2012.08 - 2024.08
- Processed customer payments quickly and returned exact change and receipts.
- Received payments for service and issued receipts reflecting zero balances or additional payments required to bring accounts current.
- Went over invoices with guests to ensure correct information.
- Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
- Answered phone calls to assist customers with questions and setting appts.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Assisted with rental car service
- Kept log of all transactions with rental cars
Cashier
Hobby Lobby
North Richland Hills, TX
2010.06 - 2012.08
- Discounted purchases by scanning and redeeming coupons.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers and answered any questions they had about the store's products and
- Welcomed customers, offering assistance to help find necessary store items.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Processed returned items in accordance with store policy.
- Received payments for products and issued receipts.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Preschool Teacher
Daisy Hill Academy
Colleyville, Texas
2008.03 - 2009.12
- Established indoor and outdoor safe play environments for toddler-age children.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Incorporated music, art and theater into lesson planning.
- Promoted good behaviors by using positive reinforcement methods.
- Created and implemented developmentally appropriate curriculum addressing
Education
High School Diploma -
Brewer HighSchool
White Settlement 1995-05
Skills
- Cross-cultural sensitivity
- Motivation techniques
- Fundraising strategies
- Recordkeeping
- Community engagement
- Client relations strength
- Adaptability and dependability
- Activity scheduling
- Organized and efficient
- Customer service
- Filing and recordkeeping
- Friendly and outgoing
- Administrative tasks
- Data entry
- Time management
- Answering phones
- Positive attitude
- Relationship building
- Empathy and patience
- Administrative support
- Team collaboration
- Volunteer orientation
- Problem-solving
- Telephone and email etiquette
- Coaching and mentoring
- MS office
- Attention to detail
- Volunteer coordination
- Volunteer recruitment
- Computer skills
- Clerical support
Timeline
Lead Volunteer
Buddies Place Cat Rescue
2021.06 - Current
Administrative Assistant
Sam Pack Five Star Ford
2012.08 - 2024.08
Cashier
Hobby Lobby
2010.06 - 2012.08
Preschool Teacher
Daisy Hill Academy
2008.03 - 2009.12
High School Diploma -
Brewer HighSchool