Crystal Jeter
Hanover,MD
Summary
IT Professional with over fifteen years of experience in Information Technology. Tester with years of experience in application testing and support to batch processes hosted on an IBM mainframe.
Overview
17
17
years of professional experience
Work History
IT Specialist
Internal Revenue Service (IRS)
12.2018 - Current
- Reviewed and analyzed assigned Work Request and created Subsystem notebook specifying new and existing changes for Annual Test that supports the Internal Revenue Service (IRS) tax processing pipeline and master file systems
- Analyze and translate the Unified Work Request requirements into test scenarios; perform data preparation; developed test cases for various submissions processing including MeF and Paper - Integrated Submission and Remittance Processing (ISRP) submissions
- Used Rational Quality Management (RQM) tools in parallel to develop and generate test cases, and to trace the requirements to the test cases
- Used IDRS (Integrated Data Retrieval System) to perform Command Code executions, research account information, enter transactions, make entity changes, generate notices and collect documents and other outputs
- Created test related work products (test cases/scripts, test datasets, etc
- Execute and document various testing activities
- Verified all test data by capturing data from various IBM and Unisys applications
- Identify, analyze and report testing errors through the KISAM defect tracking process
- Prepare any required reporting documentation for the respective testing activities
- Constructed test cases with predetermined results and test data to verify program functionality and/or interfaces through assigned systems
- Execute test cases, analyzed and evaluated test results to ensure that all Individual and Corporate Returns go through MEF and ISRP submission processes are successful and complete
- Review output to determine if the test results fulfill the established requirements, and notify the programmers responsible, both orally and in writing, of errors, omissions, and inconsistencies in the programs and/or documentation
- Verify all transactions post to the Master file database with no discrepancy and produce test reports
- Identify test findings/anomalies and record/report the KISAM defect found during the transaction validation phase and the master file posting phase and track and retest fixed KISAM defect(s) until test closure of Final Integration Annual Test
QA Tester
Sona Networks
05.2013 - 12.2018
- Company Overview: IRS Contract
- Conducted functional, integration and regression testing on multiple programs in a Mainframe environment using TSO working on the CADE2 and IMF project
- Analyzed requirements, developed test strategy, requirement traceability matrix and Test Plan
- Developed detailed test cases from user requirements using IBM Rational Quality Manager (RQM)
- Create and modify live data using File Manager
- Performed database verification and validation by writing sql queries using DB2/SPUFI
- Modify jcl and used IBM Utility syncsort to find data for test cases
- Capture test evidence and reviewed output to determine whether test results fulfilled the established requirements
- Pre-test all team members data before cycle execution
- Log and track defects through KISAM, established and tracked testing activities by populating the Project Folder with test artifacts
- Developed, plan, schedule, and conduct systems acceptability test of production systems
- Evaluated potential new systems and development projects
- Resolved critical issues, identified resource requirement, and assigned task to project members
- Reported progress to management ensuring their involvement throughout the life cycle
- I work with applications developers to isolate and solve design defects during testing and implementation stages
- I identified, evaluated, and selected tools and methods for improving productivity throughout the life cycle
- I also performed Agile testing on various IRS projects
Production Control Analyst
Lockheed Martin
06.2008 - 05.2013
- Company Overview: HUD Contract
- Responsible for the setting up of HUDS nightly production schedules
- Performed mainframe batch execution via CA7 and TSO
- Abend escalation and resolution
- Writing change request for application releases and incident tickets
- Interacted with application programmers to resolve production problems
Education
Associate Degree - Computer Programming
Computer System Institute
Pittsburgh, PaCertificate - Accounting
Computer System Institute
Pittsburgh, PaSome College Courses Completed - undefined
Strayer University
Arlington, VaSkills
- TSO/ISPF, JCL, CA7, Control-M, IBM Utilities, DB2, CICS, File Manager, DB2, SQL, IBM Rational Quality Manager (RQM), Enterprise Test Management (ETM), Waterfall Agile Scrum
Timeline
IT Specialist
Internal Revenue Service (IRS)
12.2018 - Current
QA Tester
Sona Networks
05.2013 - 12.2018
Production Control Analyst
Lockheed Martin
06.2008 - 05.2013
Certificate - Accounting
Computer System Institute
Some College Courses Completed - undefined
Strayer University
Associate Degree - Computer Programming
Computer System Institute
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