Crystal Allen
Montpelier
Summary
Dynamic and reliable professional with extensive experience at General Nutrition Center, excelling in coaching teams to enhance customer satisfaction. Proven skills in production documentation and workstation equipment monitoring, coupled with a strong attention to detail and a positive attitude, drive consistent quality and efficiency in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tender/ Driver
2020 Custom Molded Plastics
08.2021 - Current
- Assembled products according to changing daily work orders and specific customer needs.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Sales Associate
Phil's One Stop
10.2022 - 02.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
Waitress/Bartender
Gilligan's Seafood and Bar
02.2019 - 03.2020
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Assistant Store Manager
General Nutrition Center, GNC
05.2014 - 04.2017
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Production Worker
Automotive and Tool Manufacturing
09.2012 - 05.2014
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Organized work to meet demanding production goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Made sure that products were produced on time and are of good quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Education
No Degree - Business Management
Indiana Business College
Fort Wayne, INHigh School Diploma -
Fremont Highs School
Fremont, IN06-2007
Skills
- Reliability
- Production documentation
- Workstation equipment monitoring
- Assembly procedures
- Attention to detail
- Positive attitude
- Monitoring line supplies
- Multitasking
- Visual inspection
- Teamwork and collaboration
- Defects identification
- Worksite safety
- Weights and measurements
- Time management abilities
- Self motivation
- Fork truck certification
Certification
- Licensed Forklift Operator
Timeline
Sales Associate
Phil's One Stop
10.2022 - 02.2023
Tender/ Driver
2020 Custom Molded Plastics
08.2021 - Current
Waitress/Bartender
Gilligan's Seafood and Bar
02.2019 - 03.2020
Assistant Store Manager
General Nutrition Center, GNC
05.2014 - 04.2017
Production Worker
Automotive and Tool Manufacturing
09.2012 - 05.2014
No Degree - Business Management
Indiana Business College
High School Diploma -
Fremont Highs School