Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Crystal Alvarez

Ontario

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Phlebotomy Technician Extern

Moreno Valley Clinica Medica Familiar
08.2025 - 09.2025
  • Conducted venipuncture and capillary draws to collect blood samples for laboratory analysis.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Ensured compliance with safety protocols and infection control standards during sample collection.
  • Maintained accurate records of patient information and specimen processing in laboratory systems.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Organized daily work based on collection priority.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Packaged and shipped specimens to central lab daily.
  • Assisted in EKG procedures and optimized patient comfort during procedures, positioning them correctly to minimize discomfort while obtaining accurate readings.

Shipping Clerk Administrative Assistant

White Horse Logistics
09.2021 - 04.2023
  • Engaged with Drivers checking in with great customer service
  • Monitored and responded to emails and other correspondence promptly
  • Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
  • Maintained clear communication channels with clients to provide updates on shipment status, resolving any issues promptly.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Maintained an organized filing system for all shipments
  • Provided additional back-up support if needed in the warehouse.
  • Promoted a positive workplace culture by fostering teamwork and assisting coworkers when needed.

Shipping Clerk

VM International DBA American Made Plastics
09.2018 - 05.2020
  • Coordinated shipment schedules and ensured timely delivery of products to customers.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Monitored compliance with shipping regulations and company policies to maintain operational standards.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Utilized shipping software to track orders, update statuses, and generate necessary documentation.

Warehouse Worker

White Horse Logisitics
11.2017 - 05.2018
  • Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
  • Reduced order processing time with accurate picking, packing, and shipping of products to customers.
  • Expedited urgent orders through prioritization of tasks while maintaining attention to detail during high-pressure situations.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.

Waitress

IHOP
09.2014 - 08.2017
  • Provided efficient and friendly service to enhance guest satisfaction and dining experience.
  • Took accurate orders and communicated effectively with kitchen staff for timely meal delivery.
  • Maintained cleanliness of dining area, ensuring adherence to health and safety standards.
  • Assisted in training new staff on restaurant procedures and customer service best practices.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Adapted quickly to fast-paced environment, managing multiple tables while providing attentive service.

Cashier/Restaurant Hostess

IHOP
03.2014 - 09.2014
  • Greeted customers in a professional and friendly manner.
  • Assisted in maintaining a clean and organized work environment to enhance guest experience.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash transactions accurately, balancing registers at end of shifts.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Education

Graduate Certificate - Phlebotomy Technician

Mission Career College
Riverside,Ca
09-2025

High School Diploma -

Youth Opportunities Unlimited Alternative High School
Los Angeles, CA
12-2014

Skills

  • Blood collection techniques
  • Specimen handling
  • Teamwork
  • Centrifuge
  • Adaptability and continuous learning
  • Multitasking Abilities
  • Documentation skills
  • Customer service
  • Cash handling
  • Time management skills
  • Reliability and punctuality
  • Communication skill building

Certification

  • PT - Phlebotomy Technician

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Phlebotomy Technician Extern

Moreno Valley Clinica Medica Familiar
08.2025 - 09.2025

Shipping Clerk Administrative Assistant

White Horse Logistics
09.2021 - 04.2023

Shipping Clerk

VM International DBA American Made Plastics
09.2018 - 05.2020

Warehouse Worker

White Horse Logisitics
11.2017 - 05.2018

Waitress

IHOP
09.2014 - 08.2017

Cashier/Restaurant Hostess

IHOP
03.2014 - 09.2014

Graduate Certificate - Phlebotomy Technician

Mission Career College

High School Diploma -

Youth Opportunities Unlimited Alternative High School

Similar Profiles

CREATE PROFILE