Crystal Anderson
MARQUETTE,Michigan
Summary
Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Passionate about mentoring athletes to build sustainable training and healthy habits. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Head JV Softball Coach
Marquette Senior High School
01.2022 - Current
- Implemented policies for checking academic eligibility before and during time on team.
- Kept field, facilities and equipment organized and well-maintained.
- Managed schedule of practices, games and special events.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Account Manager
Imperial Dade Paper (Dalco)
10.2015 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Restaurant Front of House Manager/Bartender Shift Manager
Graves Hospitality
09.2006 - 10.2021
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Education
Bachelor of Science - Management of Health And Fitness
Northern Michigan University
Marquette, MI08.2009
Skills
- Coordinating Documents
- Strong Lead Development Skills
- Order Processing
- Vendor Management
- Sales Tactics
- Community Involvement
- Upselling
- Customer Relationship Management
- Prioritizing Workflows
Certification
- First Aid/CPR Certified
Timeline
Head JV Softball Coach
Marquette Senior High School
01.2022 - Current
Account Manager
Imperial Dade Paper (Dalco)
10.2015 - Current
Restaurant Front of House Manager/Bartender Shift Manager
Graves Hospitality
09.2006 - 10.2021
Bachelor of Science - Management of Health And Fitness
Northern Michigan University
- First Aid/CPR Certified
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