Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Crystal Andrews

Morrice

Summary

Dynamic and detail-oriented with extensive people skills experience. Excelling in data entry and customer service. Experience in training staff and managing inventory, ensuring compliance with HIPAA regulations. Adept at problem-solving and enhancing patient care through effective communication and collaboration.

Overview

17
17
years of professional experience

Work History

Certified Pharmacy Technician

Village Care Pharmacy
10.2020 - Current

• Assist pharmacists with daily tasks

• Assist patients by providing one on one assistant to manage new prescriptions, refills, answer questions, and ring out on register

• Enter prescriptions into the computer accurately while paying attention to detail.

• Prepare medications per doctor's orders in a timely manner for patients to pick up

• Answer and make phone calls to doctors, patients, insurance companies and others

• Inventory control by ordering and returning medications, taking care of and rotating stock and doing regular inventory counts

• Record keeping by posting and filing invoices and filing other documents

• Work with doctors and insurance companies to manage patient care and medications

• Train new staff for day to day operations and policies and procedures

• Administer vaccines to patients

•Update patient information to keep accurate demographics and insurance

and policies and procedures

• Perform administrative tasks such as payroll calculations, scheduling of refill que triggers ect.

Senior Certified Pharmacy Technician

Walgreens
04.2014 - 10.2020

• Assist pharmacists with daily tasks

• Assist patients by providing one on one assistant to manage new prescriptions, refills, answer questions, and ring out on the register

• Enter prescriptions into the computer accurately while paying attention to detail.

• Prepare medications per doctor's orders

• Answer and make phone calls to doctors, patients, insurance companies and other pharmacies

• Inventory control by taking care of and rotating stock, doing regular inventory counts, and sending returns

• Post and file invoices

• Work with doctors and insurance companies to manage patient care and medications

• Train new staff for day to day operations and policies and procedures

•Update patient information to keep accurate demographics and insurance

Cashier

Walgreens
03.2012 - 04.2014


  • Assist customers with purchases and returns accurately on the register
  • Maintain a clean, friendly environment at the front of the store including stocking
  • Assist customers by finding items and answering questions
  • Answer phone calls
  • Communicate with and assist team members
  • Train and help new team members learn the register system and cashier duties

Apparell Associate

Walmart
06.2010 - 03.2012
  • Monitor fitting rooms
  • Assist customers to help find items and answer questions
  • Prepare new apparel to be put on sales floor
  • Assis in other departments as needed
  • Assist as needed during busy times on cash register

Tele-counselor

Trine University
09.2009 - 05.2010

•Call prospective students to assist with possible scholarships

•Communicate with team members

•Give details about the campus and scholarship information based on GPA and test scores

•Assist training new members of the team

Subway Sandwich Maker

Subway
05.2009 - 08.2009
  • Communicate with customers and make their food to order
  • Prep vegetables and other food to be prepared for future shifts
  • Wash and sanitizer dishes, work stations and customers tables
  • Accurately input and ring out orders
  • Communicate and work effectively as a team

Tele-counselor

Trine University
09.2008 - 05.2009


  • Call prospective students to assist with possible scholarships
  • Communicate with team members
  • Give details about the campus and scholarship information based on GPA and test scores

Education

Early Childhood Education

Baker College
Owosso, MI

Elementary Education

Trine University
Angola, IN

High School Degree -

Morrice High School
Morrice, MI
05.2008

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • HIPAA regulations
  • Team collaboration
  • Support to management
  • Records management
  • Law compliance
  • Staff development
  • Pharmaceutical calculations

Accomplishments

State of Michigan pharmacy technician license

Nationally certified pharmacy technician

HIPAA certified

Immunization certified

First Aid/ CPR certified

OSHA and bloodborne pathogen trained

Timeline

Certified Pharmacy Technician

Village Care Pharmacy
10.2020 - Current

Senior Certified Pharmacy Technician

Walgreens
04.2014 - 10.2020

Cashier

Walgreens
03.2012 - 04.2014

Apparell Associate

Walmart
06.2010 - 03.2012

Tele-counselor

Trine University
09.2009 - 05.2010

Subway Sandwich Maker

Subway
05.2009 - 08.2009

Tele-counselor

Trine University
09.2008 - 05.2009

Early Childhood Education

Baker College

Elementary Education

Trine University

High School Degree -

Morrice High School