Crystal Angelo
Holiday,FL
Summary
Highly communicative Office Manager promoting more than 10+ years of expertise in providing high quality client relation, accounting services, and overseeing the day-today company operations. An action-oriented professional with skills in managing CRMs software. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying areas of improvement. Should I be employed, you will receive much more than an employee. You will gain a solicitor, protector, and most importantly an asset.
Overview
11
11
years of professional experience
Work History
AR Specialist and Logistics Coordinator
ABC Packaging Machine Corporation
10.2022 - Current
- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
- Creates invoices according to company practices; submits invoices to customers.
- Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
- Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
- Creates reports regarding the current status of customer accounts as requested.
- Researches customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
- Collaborates with the Treasurer to reconcile accounts receivable on a periodic (at least bimonthly) basis.
- Assists in generating monthly billing statements based on the general ledger.
- Assists Accounting Manager in reconciling revenue accounts each month.
- Copies, files, and retrieves materials for accounts receivable as needed.
- Relays changes of information to appropriate employees.
- Performs other related duties as assigned. Logistics
- Collaborates and communicates with logistics technicians, customer service representatives, quality personnel, and others involved in the shipment and receipt of products about information related to the shipment.
- Compiles carrier and route assignments, and provides all international customs documents.
- Tracks, traces, and updates the status of shipments.
- Provides additional backup support for shipping and receiving departments.
Office Manager
The Gutter Company, The Construction Company
07.2018 - 08.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts and generated reports for company database.
- Coached new hires on company processes while managing 25+ employees to achieve maximum production.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping to ensure strong cash flow.
- Evaluated employee records and productivity on a monthly basis and submitted evaluation reports.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Compared vendor prices and negotiated for optimal savings, helping reduce operating costs by 35 percent.
- Reviewed customers and staff feedback and made appropriate business adjustments to meet needs and address concerns.
Special Accommodations Exam Coordinator
Schroeder Measurement Technologies
09.2017 - 07.2018
- Secure a clear line of communication with the candidate, and establish a working relationship with the client (licensing board)
- Coordinate between the candidate, the client, testing facility, and contracted agent(s) necessary to ensure accommodations are provided accurately
- Follow up with testing facilities for required documentation
Marketing Manager & Administrative Assistant
The Law Office of Robert Eckard & Associates
09.2012 - 09.2017
- Organizing and preparing marketing to potential new clients; Update and maintain case files; Schedule consultations and maintain attorney calendars; Create and send out client bills; Process payments and deposits into firm checking and trust accounts; Vendor management and communication.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Education
High school diploma - Early Childhood Education
Tarpon Springs High School
Tarpon Springs, FLSkills
- Payment Processing (6 years)
- Office Suite (15 years)
- Adobe (7 years)
- QuickBooks (4 years)
- HouseCall Pro (4 years)
- ADP (3 year)
- Accounts Payable
- Accounts Receivable
- Notary Public
- Skills Proficiency in Microsoft Office, PCLaw, PaySimple, Pacer, Outlook, Adobe Programs
Timeline
AR Specialist and Logistics Coordinator
ABC Packaging Machine Corporation
10.2022 - Current
Office Manager
The Gutter Company, The Construction Company
07.2018 - 08.2022
Special Accommodations Exam Coordinator
Schroeder Measurement Technologies
09.2017 - 07.2018
Marketing Manager & Administrative Assistant
The Law Office of Robert Eckard & Associates
09.2012 - 09.2017
High school diploma - Early Childhood Education
Tarpon Springs High School
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