Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Crystal Arechiga

Fontana

Summary

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

City of Hope
11.2016 - Current
  • Conducted patient phone messages and callbacks in a timely manner in our Inbasket through EPIC EMR, Notified patients of test results as ordered by providers'
  • Performed routine orthostatic blood pressures, temperatures, height, and weight for all patients, walking oxygen saturations for 200 feet walks on lung cancer patients
  • Clinic prepping for all Dr schedules 1 week before appointment, making sure that for the next appointment everything that was needed for the upcoming appointment is there, example: ct chest scan image and report
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • EPIC Superuser

Triage Medical Assistant

East Valley Community Health Center
02.2016 - 11.2016
  • Performed care coordination and professional medical assistant functions to assess the severity of patient's health concerns
  • Evaluated and assessed patient's health care needs based on patient's signs and symptoms
  • Coordinated and scheduled same-day and walk-in appointments on providers' schedules
  • Ensured all patients received services in a timely matter
  • Super user to NextGen EMR
  • Educated patients on aftercare instructions and follow-up appointments, promoting long-term health management strategies.
  • Ensured accuracy in medical records by diligently documenting patients'' symptoms, vitals, and medical history.

Back Office Medical Assistant

East Valley Community Health Center
11.2005 - 02.2016
  • Conducted patient phone messages and callbacks in a timely manner
  • Notified patients of test results as ordered by providers'
  • Performed routine orthostatic blood pressures, temperatures, hemoglobin, blood sugar, height, and weight for all patients
  • Assisted in CHDP and LA Care audits for pediatric patients
  • Assisted physicians with minor surgical procedures, pap smears, colposcopy's, endometrial biopsy.
  • Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.

Extern Medical Assistant

Aureus Medical Group
04.2005 - 05.2005
  • Performed front office administrative duties such as answering phone calls, charge copays, and scheduled appointments
  • Assisted in sterilizing medical equipment and setting up surgical rooms

Education

Associate of Science - Medical Assistant

San Joaquin Valley College
Rancho Cucamonga, CA
10.2005

Skills

  • CPR/ First Aid
  • Medical Terminology
  • Venipuncture
  • Appointment Scheduling
  • EKGs
  • Urinalysis
  • Suture/ Staple Removal
  • Receive Patients
  • Dosage Computations
  • Tray Set Up
  • Vital Signs
  • Electronic Medical Records Super User
  • Applying Dressing
  • Sterilize Instruments
  • Injections
  • 40 wpm
  • Nextgen
  • Bilingual (Spanish)
  • EPIC
  • HIPAA compliance
  • Verbal communication

Certification

  • National Safety Council First Aid Certification
  • National Safety Council CPR Certification
  • Venipuncture Procedures and Safety
  • Injection Procedure and Safety
  • Health Insurance Portability and Accountability Act
  • Audiometric Screening Workshop

Timeline

Certified Medical Assistant

City of Hope
11.2016 - Current

Triage Medical Assistant

East Valley Community Health Center
02.2016 - 11.2016

Back Office Medical Assistant

East Valley Community Health Center
11.2005 - 02.2016

Extern Medical Assistant

Aureus Medical Group
04.2005 - 05.2005

Associate of Science - Medical Assistant

San Joaquin Valley College

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Crystal Arechiga