Crystal Argabright
Gatesville,TX
Work History
Correctional Clinical Associate
University of Texas Medical Branch
02.2022 - Current
- Attend and chair board meetings and executive committee meetings, leading to the adoption of an action plan by the board
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 18 months.
- Educated on a variety of topics related to nursing assistance with getting patient's vitals, assisting in OBGYN appointments, telehealth medical appointments, scheduling all appointments, scanning paperwork into the patient's computer portal/file. Keeping record of monthly reports for varieties of director administration.
- Served as a liaison between clinical staff and correctional officers, fostering open communication and collaboration to provide optimal care for inmates in need.
Captain of Food Service
Texas Department of Criminal Justice
02.2019 - 02.2022
- Trained insubordinates and offender personnel on the TDCJ-Food Service policy and procedures according to American Correctional Associates standards
- Attended and chaired board meetings and executive committee meetings every week leading to the adoption of an improvisation plan by the board.
- Provided and was involved in training for 5-7 new offender workers, all of my paid staff, (correctional security officers and food service managers) and offender staff each month.
- Maintained a database to track budgets, orders and technical problems, and improvements
- Added value to the shipping department by creating a custom list for each order, ensuring the correct products are shipped to the correct unit and all inventory from budget was accounted for.
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 9 months.
- Followed all state and federal guidelines for TDCJ and ACA administration.
- Communicated executive supervisors regarding any department concerns.
- Researched and designed solutions for system maintenance, upgrades, and security to keep the department ahead on following policy correctly.
- Worked with departments across the facility, including the supply department and project maintenance, in developing new ideas, initiatives, equipment, and budget comparison to make sure we matched.
- Attended a 14 day training course for and passed it with flying colors
- Interviewed and hired a new staff after a previous food service manager retired or quit.
- Increased quality of food and production output by training staff on new ideas of production processes.
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
- Maintained comprehensive knowledge of current industry trends, regulatory requirements, and best practices for safe aviation operations.
- Actively participated in emergency preparedness drills to ensure rapid response capability during actual incidents.
- Helped maintain a positive work environment within the cockpit by fostering open communication among crew members while respecting established hierarchy protocols.
- Conducted emergency procedures training for crew, enhancing response capabilities in critical situations.
- Contributed to company-wide safety initiatives through active participation in training programs and seminars.
- Enhanced crew coordination during high-pressure situations by leading debriefs and encouraging open communication.
- Maintained high level of proficiency in operating various aircraft models, completing numerous hours of flight simulation training.
- Led by example in adhering to uniform and professional standards, reinforcing airline's commitment to excellence.
Food Service Manager
Texas Department of Criminal Justice
05.2006 - 02.2019
- Evaluated offenders in different stations and followed state and ACA safety policies for emergencies within the department, providing immediate assistance to co-workers in hostile situations to prevent long-term complications that threatened others safety or dangerous behavior within the department.
- Fulfilled licensing requirements for the state of [CPR] and the federal government
- Handled 25 offenders and teaching co-workers and insubordinates, with five staff members and up to fifty offenders a day.
- Recruited and planned with other staff on everyone fairly sharing the overtime after a previous co-worker had to take a personal leave of absence or quits.
- Managed a team of offenders- that work for you. It's sometimes difficult how to learn different offenders personalities and learn how to maintain basic security with them and be a good supervisor to make a good "working" relationship with them also.
- Trained new personnel on how to interact with offenders, and not get in an inappropriate relationship or to not be manipulated by them.
- Attended monthly meetings with an executive committee leading to an action plan by the board on ways to improve any weaknesses or issues that arrised.
- Increased knowledge of safe and efficient procedures to make the appropriate decisions, resulting in becoming my Supervisor's assistant and covering as her active title/rank in times of her absence.
Certified Nursing Assistant
Coryell Memorial Hospital
03.2003 - 05.2005
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Skills
- Time management
- Communication skills
- Customer service
- Microsoft excel
- Physical examinations
- Guest services
- Documentation review
- Leadership
- Microsoft word
- English
- Food service
- Restaurant experience
- Administrative Experience
- Computer literacy
- Multi-Line Phone System
- Inmate supervision
- Medication monitoring
- Professional boundaries
- Clinical assessment
- Reliable team player
- Vital signs monitoring
- HIPAA compliance
- Patient-focused care
- Compassionate
- Maintaining confidentiality
- Electronic health records
- Clinical documentation
- Vital sign monitoring
- Compassionate caregiver
- CPR
- Patient scheduling
- Patient assessments
- Data entry
- Patient care coordination
- Conflict resolution
- Companionship and emotional support
- Valid state driver's license
- Patient flow management
- General housekeeping
- Complex Problem-solving
- Professional bedside manner
- Medical procedures
- Inventory management
- Procedure assistance
- Patient relationship
- Trustworthy companion
- Inventory and supply management
- Customer relationship management (CRM)
- Appointment setting
- Reliable transportation
- Monitoring patient progress
- Medical records management
- Account management
- Medical office management
- EMR / EHR
- Medical office administration
- Mental health treatment
- Multidisciplinary collaboration
- Therapeutic communication
- Patient management
- Medical terminology
Certification
- CPR certified
- Certified in food service
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Correctional Clinical Associate - University of Texas Medical Branch
02.2022 - Current
Captain of Food Service - Texas Department of Criminal Justice
02.2019 - 02.2022
Food Service Manager - Texas Department of Criminal Justice
05.2006 - 02.2019
Certified Nursing Assistant - Coryell Memorial Hospital
03.2003 - 05.2005
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