Crystal Argabright
Gatesville,TX
Work History
Correctional Clinical Associate
University of Texas Medical Branch
Gatesville, TX
02.2022 - Current
- Attend and chair board meetings and executive committee meetings, leading to the adoption of an action plan by the board
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 18 months.
- Educated on a variety of topics related to nursing assistance with getting patient's vitals, assisting in OBGYN appointments, telehealth medical appointments, scheduling all appointments, scanning paperwork into the patient's computer portal/file. Keeping record of monthly reports for varieties of director administration.
- Served as a liaison between clinical staff and correctional officers, fostering open communication and collaboration to provide optimal care for inmates in need.
Captain of Food Service
Texas Department of Criminal Justice
Gatesville, TX
02.2019 - 02.2022
- Trained insubordinates and offender personnel on the TDCJ-Food Service policy and procedures according to American Correctional Associates standards
- Attended and chaired board meetings and executive committee meetings every week leading to the adoption of an improvisation plan by the board.
- Provided and was involved in training for 5-7 new offender workers, all of my paid staff, (correctional security officers and food service managers) and offender staff each month.
- Maintained a database to track budgets, orders and technical problems, and improvements
- Added value to the shipping department by creating a custom list for each order, ensuring the correct products are shipped to the correct unit and all inventory from budget was accounted for.
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 9 months.
- Followed all state and federal guidelines for TDCJ and ACA administration.
- Communicated executive supervisors regarding any department concerns.
- Researched and designed solutions for system maintenance, upgrades, and security to keep the department ahead on following policy correctly.
- Worked with departments across the facility, including the supply department and project maintenance, in developing new ideas, initiatives, equipment, and budget comparison to make sure we matched.
- Attended a 14 day training course for and passed it with flying colors
- Interviewed and hired a new staff after a previous food service manager retired or quit.
- Increased quality of food and production output by training staff on new ideas of production processes.
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
- Maintained comprehensive knowledge of current industry trends, regulatory requirements, and best practices for safe aviation operations.
- Actively participated in emergency preparedness drills to ensure rapid response capability during actual incidents.
- Helped maintain a positive work environment within the cockpit by fostering open communication among crew members while respecting established hierarchy protocols.
- Conducted emergency procedures training for crew, enhancing response capabilities in critical situations.
- Contributed to company-wide safety initiatives through active participation in training programs and seminars.
- Enhanced crew coordination during high-pressure situations by leading debriefs and encouraging open communication.
- Maintained high level of proficiency in operating various aircraft models, completing numerous hours of flight simulation training.
- Led by example in adhering to uniform and professional standards, reinforcing airline's commitment to excellence.
Food Service Manager
Texas Department of Criminal Justice
Gatesville, TX
05.2006 - 02.2019
- Evaluated offenders in different stations and followed state and ACA safety policies for emergencies within the department, providing immediate assistance to co-workers in hostile situations to prevent long-term complications that threatened others safety or dangerous behavior within the department.
- Fulfilled licensing requirements for the state of [CPR] and the federal government
- Handled 25 offenders and teaching co-workers and insubordinates, with five staff members and up to fifty offenders a day.
- Recruited and planned with other staff on everyone fairly sharing the overtime after a previous co-worker had to take a personal leave of absence or quits.
- Managed a team of offenders- that work for you. It's sometimes difficult how to learn different offenders personalities and learn how to maintain basic security with them and be a good supervisor to make a good "working" relationship with them also.
- Trained new personnel on how to interact with offenders, and not get in an inappropriate relationship or to not be manipulated by them.
- Attended monthly meetings with an executive committee leading to an action plan by the board on ways to improve any weaknesses or issues that arrised.
- Increased knowledge of safe and efficient procedures to make the appropriate decisions, resulting in becoming my Supervisor's assistant and covering as her active title/rank in times of her absence.
Certified Nursing Assistant
Coryell Memorial Hospital
Gatesville, TX
03.2003 - 05.2005
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Skills
- Time management
- Communication skills
- Customer service
- Microsoft excel
- Physical examinations
- Guest services
- Documentation review
- Leadership
- Microsoft word
- English
- Food service
- Restaurant experience
- Administrative Experience
- Computer literacy
- Multi-Line Phone System
- Inmate supervision
- Medication monitoring
- Professional boundaries
- Clinical assessment
- Reliable team player
- Vital signs monitoring
- HIPAA compliance
- Patient-focused care
- Compassionate
- Maintaining confidentiality
- Electronic health records
- Clinical documentation
- Vital sign monitoring
- Compassionate caregiver
- CPR
- Patient scheduling
- Patient assessments
- Data entry
- Patient care coordination
- Conflict resolution
- Companionship and emotional support
- Valid state driver's license
- Patient flow management
- General housekeeping
- Complex Problem-solving
- Professional bedside manner
- Medical procedures
- Inventory management
- Procedure assistance
- Patient relationship
- Trustworthy companion
- Inventory and supply management
- Customer relationship management (CRM)
- Appointment setting
- Reliable transportation
- Monitoring patient progress
- Medical records management
- Account management
- Medical office management
- EMR / EHR
- Medical office administration
- Mental health treatment
- Multidisciplinary collaboration
- Therapeutic communication
- Patient management
- Medical terminology
Certification
- CPR certified
- Certified in food service
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Correctional Clinical Associate - University of Texas Medical Branch
02.2022 - Current
Captain of Food Service - Texas Department of Criminal Justice
02.2019 - 02.2022
Food Service Manager - Texas Department of Criminal Justice
05.2006 - 02.2019
Certified Nursing Assistant - Coryell Memorial Hospital
03.2003 - 05.2005