Crystal Askew
Miami Gardens,FL
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 4 years.
Overview
3
3
years of professional experience
Work History
Patient Financial Service Representative
Memorial Primary Care
11.2023 - Current
- Serves patients and visitors by greeting them in a friendly and welcoming manner as they arrive at our offices.
- Completes and updates all required information, collects payments, verifies insurance, and provides other information as requested.
- Discharges patients after their appointment, providing them with any pertinent information and follow-up appointments.
- Increased patient retention by providing exceptional customer service, addressing inquires and concerns promptly and courteously, reflecting a commitment to patient satisfaction.
Patient Care Coordinator/Referral Coordinator
Holy Cross Medical Group
10.2022 - 11.2023
- Serves patients and visitors by greeting them in a friendly and welcoming manner as they arrive at our offices
- Completes and updates all required information, collects payments, verifies insurance, and provides other information as requested
- Discharges patients after their appointment, providing them with any pertinent information and follow-up appointments
- Work On Referrals and Authorizations as they arrive, as well as communicate with insurance when need be.
Floating Medical Receptionist
Pediatric Associates
04.2022 - 10.2022
- Serves patients and visitors by greeting them in a friendly and welcoming manner as they arrive at our offices
- Completes and updates all required information, collects payments, and provides other information as requested
- Discharges patients after their appointment, providing them with any pertinent information and follow-up appointments.
Wellness Coordinator
The Joint/Oasis
08.2021 - 04.2022
- Prepare documents
- Go over benefits and packages, and get signed up for new offers
- Submit Paperwork
- Verify Funds
- Check documents
- Answer Phones
- Clerical Tasks
- Maintain Work Area
- Send Paperwork to Customers.
Education
Associate of Arts Health Management Services -
Broward College
Fort Lauderdale, FL01.2025
High School Diploma -
Northeast High School
Oakland Park, FL06.2017
Skills
- Data entry & Maintenance
- Medical Terminology
- Training & Development
- Proficient in Microsoft Office Suite
- Customer service-oriented
- Conflict resolution
Timeline
Patient Financial Service Representative
Memorial Primary Care
11.2023 - Current
Patient Care Coordinator/Referral Coordinator
Holy Cross Medical Group
10.2022 - 11.2023
Floating Medical Receptionist
Pediatric Associates
04.2022 - 10.2022
Wellness Coordinator
The Joint/Oasis
08.2021 - 04.2022
Associate of Arts Health Management Services -
Broward College
High School Diploma -
Northeast High School
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