Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Crystal Avila

Summary

Highly organized enthusiastic customer-oriented individual possessing strong communication and mathematics skills. Well-versed in equipment operating. Hardworking accustomed to heavy lifting and fast paced environments. Focused on increasing productivity. Establishes positive relationships through communication and coordination skills. Dependable candidate successful at multi-tasking with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate job seeker with strong eager to take on a new role and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Shipping Coordinator

OMNi Apparatech
05.2023 - Current
  • Place merchandise in warehouse or storage facility to prepare ordered items by packaging, poly bagging, labeling and boxing them using and operating warehouse machinery if necessary.
  • Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
  • Arranging Pick-Up. If packages are to be picked up by a third-party service
  • Obtain and process product orders, including receiving deliveries, organizing and maintaining the company stockroom clean and organized on a regular basis
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Trouble shoots shipping issues and customer complaints that arise and work to solve them
  • Keep files of goods shipped and received handle issues arising in shipping or inventory handling
  • Keep packing supplies and order more as needed.


President

KC Visionary Construction, Inc.
01.2021 - Current
  • Actively engage with bids and negotiations on any project estimate putting together all final bids
  • Monitor costs to ensure profitability and deliver projects on time within budget
  • Maintain and manage all business relations with banks, insurance and other government and financial institutions to negotiate for loans, discuss company financials and business development
  • Review and approve contract agreements, invoicing and contractor payouts
  • Administer payroll and time, tracking working hours
  • Acquire sufficient manpower, order supplies, materials, tools, equipment and obtain machinery needed in daily operations
  • Sub-contract companies and additional independent contractors if necessary to meet project goals and specific dead lines
  • Developed strong partnerships with cross-functional teams in work fields for improved collaboration and efficiency.
  • Effectively communicate directly with superintendents, project management, property owners, contractors and clients.
  • Ensure that construction projects comply with regulations, safety rules and obtain all necessary permits to maintain a safe and secure worksite.
  • Enforce and implement fundamentals to maintain a clean working area, identify potential hazards, leading to proactive risk mitigation and creating a safe work environment
  • Increase customer satisfaction through continuous improvement initiatives and excellent customer service.

Receptionist /Bilingual Customer Service Representative

Peterson Manufacturing Co
12.2021 - 09.2022
  • Handled front desk operations by effectively managing phone calls, emails, and walk-ins.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory
  • Helped maintain office security by monitoring visitor access and issuing badges as needed
  • Translated for customers who needed it to help and support other team members

Construction Manager / Business Partner

New Generation Plastering
01.2018 - 12.2020
  • Completed projects within time constraints by effectively managing schedules and allocating resources.
  • Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Implemented safety protocols for reduced workplace injuries, conducting regular safety meetings.
  • Enhanced team performance by working alongside laborers providing comprehensive training targeting skill development and knowledge sharing.
  • Collaborated closely with partners to ensure project objectives were met, maintaining transparent communication throughout the process.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Managed time by providing and delivering materials needed foe projects while minimizing costs, ensuring smooth project execution.

Education

High School Diploma -

Wyandotte High School
Kansas City, KS
2011

Skills

  • Attentive Listener
  • Confident Speaker
  • Training/Mentoring
  • Project Management
  • Bilingual
  • Schedule Planning
  • Equipment Operations
  • Invoice Processing
  • Conflict Resolution
  • Problem Solving
  • Attention to Detail
  • Multitasking Abilities
  • Adaptability
  • Willingness To Learn
  • Time Management
  • Document Preparation
  • Team Leadership

Affiliations

  • Soccer Crafting Cooking Exercising

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

References available upon request.

Timeline

Shipping Coordinator

OMNi Apparatech
05.2023 - Current

Receptionist /Bilingual Customer Service Representative

Peterson Manufacturing Co
12.2021 - 09.2022

President

KC Visionary Construction, Inc.
01.2021 - Current

Construction Manager / Business Partner

New Generation Plastering
01.2018 - 12.2020

High School Diploma -

Wyandotte High School

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Crystal Avila