Crystal Avila
Summary
Highly organized enthusiastic customer-oriented individual possessing strong communication and mathematics skills. Well-versed in equipment operating. Hardworking accustomed to heavy lifting and fast paced environments. Focused on increasing productivity. Establishes positive relationships through communication and coordination skills. Dependable candidate successful at multi-tasking with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate job seeker with strong eager to take on a new role and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Shipping Coordinator
OMNi Apparatech
13500 15 St, Grandview, MO 64030
05.2023 - Current
- Place merchandise in warehouse or storage facility to prepare ordered items by packaging, poly bagging, labeling and boxing them using and operating warehouse machinery if necessary.
- Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
- Arranging Pick-Up. If packages are to be picked up by a third-party service
- Obtain and process product orders, including receiving deliveries, organizing and maintaining the company stockroom clean and organized on a regular basis
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Trouble shoots shipping issues and customer complaints that arise and work to solve them
- Keep files of goods shipped and received handle issues arising in shipping or inventory handling
- Keep packing supplies and order more as needed.
President
KC Visionary Construction, Inc.
Kansas City, Missouri
01.2021 - Current
- Actively engage with bids and negotiations on any project estimate putting together all final bids
- Monitor costs to ensure profitability and deliver projects on time within budget
- Maintain and manage all business relations with banks, insurance and other government and financial institutions to negotiate for loans, discuss company financials and business development
- Review and approve contract agreements, invoicing and contractor payouts
- Administer payroll and time, tracking working hours
- Acquire sufficient manpower, order supplies, materials, tools, equipment and obtain machinery needed in daily operations
- Sub-contract companies and additional independent contractors if necessary to meet project goals and specific dead lines
- Developed strong partnerships with cross-functional teams in work fields for improved collaboration and efficiency.
- Effectively communicate directly with superintendents, project management, property owners, contractors and clients.
- Ensure that construction projects comply with regulations, safety rules and obtain all necessary permits to maintain a safe and secure worksite.
- Enforce and implement fundamentals to maintain a clean working area, identify potential hazards, leading to proactive risk mitigation and creating a safe work environment
- Increase customer satisfaction through continuous improvement initiatives and excellent customer service.
Receptionist /Bilingual Customer Service Representative
Peterson Manufacturing Co
4200 E 135th St, Grandview, MO 64030
12.2021 - 09.2022
- Handled front desk operations by effectively managing phone calls, emails, and walk-ins.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory
- Helped maintain office security by monitoring visitor access and issuing badges as needed
- Translated for customers who needed it to help and support other team members
Construction Manager / Business Partner
New Generation Plastering
Kansas City, MO
01.2018 - 12.2020
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Implemented safety protocols for reduced workplace injuries, conducting regular safety meetings.
- Enhanced team performance by working alongside laborers providing comprehensive training targeting skill development and knowledge sharing.
- Collaborated closely with partners to ensure project objectives were met, maintaining transparent communication throughout the process.
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Managed time by providing and delivering materials needed foe projects while minimizing costs, ensuring smooth project execution.
Education
High School Diploma -
Wyandotte High School
Kansas City, KS2011
Skills
- Attentive Listener
- Confident Speaker
- Training/Mentoring
- Project Management
- Bilingual
- Schedule Planning
- Equipment Operations
- Invoice Processing
- Conflict Resolution
- Problem Solving
- Attention to Detail
- Multitasking Abilities
- Adaptability
- Willingness To Learn
- Time Management
- Document Preparation
- Team Leadership
Affiliations
- Soccer Crafting Cooking Exercising
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
References available upon request.
Timeline
Shipping Coordinator
OMNi Apparatech
05.2023 - Current
Receptionist /Bilingual Customer Service Representative
Peterson Manufacturing Co
12.2021 - 09.2022
President
KC Visionary Construction, Inc.
01.2021 - Current
Construction Manager / Business Partner
New Generation Plastering
01.2018 - 12.2020
High School Diploma -
Wyandotte High School